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FAQ: Work-Related Topics

Information for faculty and staff

Updated January 8, 2021

Explore answers to common questions about working remotely, employee training, benefits, HR policies, and more. For more detailed information, view the Employee Return to Campus Workplaces Guide.

Safety training and working remotely

University faculty and staff should have completed the University’s COVID-19 safety training course by August 31, 2020. Employees new to the University should complete it within their first few days of work. Individuals who fail to complete it will be restricted from entering University facilities.

The safety training can be accessed by logging into MyPath using your NetIDand associated password. Click the “Launch” button next to the training title, available in the My Learning Transcript section, to begin the training. There are separate modules for Medical Center employees and non–Medical Center employees. The training will launch in a new browser window/tab. If the new window does not load the training, please verify if the browser’s pop-up blocker is enabled and preventing the training from loading. After you have completed training you can review the information again at a later time by typing “COVID-19 Safety Training” in the Search box in the upper right corner of MyPath. If you have any questions or trouble accessing the training, please notify your manager.

Updated 12/15 The University’s COVID-19 training is available here for visitors with a formal appointment.

Have more questions? Explore the health and safety FAQs.

The University continues to require that those employees working from home continue to do so unless approved to return by leadership.

Essential staff in areas including public safety, facilities, dining services, residential life, and in some research facilities who are approved to restart or who are responsible for continuing operations at the University may be working on campus. If you are returning to campus, please review this guide.

Human Resources is working with managers across the University to identify areas where the “normal” operations of the past can evolve—or may already have evolved—into new ways of working that are efficient, productive, and rewarding to employees.

You should consult with your manager about the options to work remotely. An employee in this situation also can request a reasonable accommodation by submitting a request to their Human Resources Business Partner or Liaison. Assistance is available by contacting ASK URHR at (585) 275-8747. The request will be reviewed and pay will be determined by the outcome.

You should consult with your manager about the options to work remotely.

University IT has prepared a list of helpful tools and tips to help you get started with working remotely. They also have a helpful Zoom video guide for remote meeting support.

If you still need help, you can contact your IT support person. If you don’t know who your IT support person is, you can reach out to the University IT Help Desk.

University Help Desk Contact:

URMC ISD Help Desk Contact:

Contact your IT support person. If you don’t know who your IT support person is, you can call the University IT Help Desk for assistance. You can also request assistance by contacting:

University Help Desk:
univithelp@rochester.edu
(585) 275-2000

URMC ISD Help Desk:
helpdeskISD@urmc.rochester.edu
(585) 275-3200

Benefits, leave, and HR policies

You should not report to work and should closely follow orders from medical professionals. Under an exposure quarantine, employees are covered under the COVID addendum to Policy 324: Reassignment/Absence to Prevent Contagion. According to this policy, employees will receive full pay, up to the Center for Disease Control guidelines.

If an employee with COVID-19 remains out longer than 14 days, the employee will be covered under Sick Leave and Short-Term Disability and Family Medical Leave or Worker’s Compensation if the employee was exposed while working. Pay would be in line with those guidelines.

Visit the Travel page and the Travel FAQs for the latest guidance and updates.

View the FAQ: Safety Protocols for Everyone for the latest guidance and updates.

In light of work disruptions caused by the crisis, the University wants to ensure that faculty and staff maintain access to earned vacation time so that it is available when they are able to use it. The following changes have been made to the accrual policy:

  • At the beginning of the first full pay period on January 1, 2021, a maximum of one and a half year’s (1.5 year’s) accrual may be carried forward. During the year, vacation accruals will continue.
  • At the beginning of the first full pay period on January 1, 2022, a maximum of one and a quarter year’s (1.25 year’s) accrual may be carried forward.  During the year, vacation accruals will continue.
  • At the beginning of the first full pay period on January 1, 2023, the University will return to the standing policy which allows for a maximum of one year’s accrual to be carried forward.
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