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Fed-Ex Service Alerts: Weather & Operational Delays

Important Notice for Temperature-Sensitive Shipments

Winter weather has impacted the Memphis, TN FedEx Express hub and contingency plans have been implemented.

FedEx is anticipating shipments may receive an additional +1 day of service.

**It is highly advised to consider not shipping cold pack/temperature-controlled shipments to/from any of the affected areas**

 This Advisory Affects: Operational Impacts | FedEx

 Outbound Shipments Using:

  1. Dry ice packaging
  2. Gel pack cooling
  3. Other temperature-control methods

 Examples of Impact Areas:

  1. Research specimen transfers
  2. Clinical laboratory samples
  3. Temperature-sensitive equipment
  4. Pharmaceutical supplies
  5. Clinical trial materials

 Recommended Actions for Outbound Shipments:

  1. Consider postponing shipments with gel packs or dry ice
  2. Review shipping schedules for temperature-sensitive prescriptions
  3. Coordinate with recipients about potential delays
  4. If you make the decision to ship sensitive packages the remainder of this week, especially dry ice, they advise adding enough dry ice to last 72+ hours and understand the inherit risk of shipping during a weather event.

 For Inbound Shipments:

  1. Contact your sending sites about adjusting shipping schedules
  2. Consider temporary hold on incoming temperature-sensitive materials

 Support Resources Shipping Assistance:

  1. URMC Purchasing Support
    1. Email: procurement_service_center@ur.rochester.edu

General Inquiries:

  1. General Shipping Assistance and Logistics Support:
    1. OptiFreight Logistics, Cara Park cara.park@cardinalhealth.com

Stay Informed:

To check operational delays by location: Operational Impacts | FedEx

For the most up-to-date information on weather impacts: FedEx Service Alerts and Shipping Updates