University of Rochester

Verification of Compliance

The topic areas and links outlined on this page verify our compliance with relevant federal regulations. Learn more below, or contact the Office of Academic Affairs if you have any questions.

Student Identity Verification in Distance and Correspondence Education Link to section

View our Policy for Student Identity Verification in Distance Learning for a comprehensive overview.

Transfer of credit policies and articulation agreements Link to section

See the Transferring Credits to the University of Rochester page for information about our transfer credit policies and articulation agreements. If you’re in the process of developing a new transfer credit policy or articulation agreement, follow this process.

Title IV program responsibilities:

Cohort default rate: The University of Rochester cohort default rate may be accessed via the College Navigator portal
Composite ratio: The University of Rochester composite ratio may be found on the U.S. Department of Education website
Audit reports: Audit reports are provided via the Annual Institutional Update to the Middle State Commission on Higher Education

Policy and Methods used in Handling Student Complaints Link to section

University-Wide Link to section

Please note that some links are currently under construction. Please contact the Academic Administration Office if you have any questions or immediate needs.

School Policies Link to section

Please note that some links are currently under construction. Please contact our office if you have any questions or immediate needs.

University of Rochester Complaint Procedures for Out-of-State Students in Online Courses Link to section

Students with issues or concerns with their online distance education course are encouraged to use the systems and student grievance processes of the school at the University of Rochester that offers the course. In general, students should start by contacting the instructor for the course. Students can also find the information about the complaint process for each school through the following:

Graduate students can also review the information regarding regulations and university policies concerning graduate students page at the University of Rochester.

Elevating a Complaint to New York State

A student has the right to lodge a complaint or grievance. The student should begin the complaint process with the institution, and if a resolution is not reached, the student would contact the institution’s home state SARA Portal Entity (listed below), within two years of the incident. Students should review the New York State Education Department's SARA student complaint process before submitting an appeal. (Note - student issues with grades or academic policies must be resolved by the school at the University)

Students can find additional information related to NC-SARA complaint procedures by visiting the SARA Student Complaints page.

Documentation of Student Complaints Link to section

Title IX

The University documents and tracks all complaints of sex-based harassment and discrimination pursuant to Title IX and other federal and state laws.

Every complainant connected to the Title IX coordinator is made aware of the various options for reporting the behavior and accessing supportive resources. All complaints are logged into a database accessible to the Title IX coordinator who reviews the reports monthly to assess patterns of problematic behavior. When patterns are identified, remedial steps are taken.

Ombuds Office

The University Ombuds Office promotes a respectful and inclusive community by resolving conflicts, challenging perceptions, and advocating for fairness for everyone at the University. In addition to providing conflict resolution resources, the Ombuds Office provides training and educational programs aimed at preventing harassment and discrimination, and fostering respect and inclusion. Visit the Ombuds website to learn more.

Center for Advising Services

The Center for Advising Services (CAS) hosts an online Comments, Praise and Complaints form for students. This access requires a log-in, students have the option of requesting that their comments be kept anonymous.

All comments, praise and complaints entered via the form are reviewed by the assistant dean and director of CAS. They are either addressed through that office or forwarded to the head of the relevant department if appropriate. Any significant complaints are immediately forwarded to the dean.

CAS maintains a five-year log of all comments, praise and complaints. At least on an annual basis the log is reviewed to identify trends or areas of concern. The log is used to inform improvement to the student experience in departments throughout the College.

CARE Network

The CARE Network enables members of the University community to express their concern about a person, incident, or issue by submitting one of the following reports online: CARE Referral, Bias-Related Incident Report, or Community Concern Report. This reporting structure provides a location to identify concerns about individual students in distress, as well as identifying and reporting concerns about the community including bias related concerns.

Reporting Bias-Related Incidents

In 2018, the University of Rochester began reporting on bias-related incidents. The bias reporting system was first proposed in 2015 by the College Diversity Roundtable (CDR)—a student-centered committee composed of students, staff, and faculty appointed by the Dean of the College—in response to student concerns about creating a safe and inclusive campus climate.

The CDR recommended a system be established for students to report bias incidents on campus to University administration. This includes incidents motivated by discrimination of an individual or group based on age, disability, ethnicity, gender identity or expression, national origin, race, religion, or sexual orientation.

The goal of the reporting system is to capture bias incidents on campus, address them in a timely fashion, and respond to students’ concerns about campus climate.

Contractual Relationships Link to section

The University of Rochester does not have any contractual relationships as defined by the Middle States Commission on Higher Education Compliance Regulations.

Additional Education and Instructional Locations Link to section

Outside of the main University campuses, the University of Rochester offers coursework at multiple locations as identified on the charts below.

The Middle States Commission on Higher Education defines an additional location as a domestic or international facility or location that is geographically separate from the main campus and at which the institution will offer at least 50 percent of an educational program that is credit-bearing or title IV eligible.

The University of Rochester’s additional locations are listed below.

Rochester-Bern
Congress Hotel Seepark Thun Seestrasse 47, 3602
Thun, Switzerland

Simon Business School offers Executive MBA courses and a degree, as well as a Master of Science in Wealth Management courses and degree to UBS employees.

Undergraduate Bulletin