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Frequently Asked Questions

Explore FAQs

Find answers to questions about confidentiality, services, and more.

Any member of the University community can utilize our services, including students, faculty, and staff. This also includes those employed within the Medical Center in addition to the University setting, as well.

Conversations with our team are generally considered confidential. Confidentiality cannot be promised if there is an imminent risk of serious harm, threats to public safety, or if compelled by a court of law.

University policy may require you to pursue alternative compliant processes depending on your situation, or if you want the University to respond formally in any way.

Visit our Contact page for ways to reach out to University ombuds. You also can view our affiliate network to find contacts by school and academic unit.

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Still have questions?

Reach out to the Ombuds Office for answers and support. You can call us at (585) 275-9125 or email ombuds@rochester.edu.

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