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Our Services

The Ombuds office is here to offer confidential guidance

Our process

The goal of University Ombuds is to mediate differences, resolve problems, and rebuild trust. When you’re faced with a conflict at work that you’re having a tough time resolving, you can contact our team for assistance.

We use what’s called an “informal process”. This means that you’re not filing a formal complaint or grievance with the University. As a result, interactions with us are confidential, so you can feel comfortable and secure coming to our team.

After you reach out to us, our Ombuds will work closely with you to better understand the situation you’re facing. Depending on your specific circumstances, there are some different ways we might help, including:

  • Providing guidance and coaching in areas like problem-solving, decision-making, and mediation practices
  • Reaching out to those you’re having the conflict with to hear all sides of the issue
  • Getting everyone in the conflict together to have a group conversation and try to reach a resolution

Additional University resources

If you aren’t ready to contact us, or want to see what other support services are available, we’ve compiled links to other helpful University resources below.

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