Foreign Nationals FAQ
Q: What is Sprintax?
A: Sprintax Calculus is a tool to ensure that International Faculty, Staff, and Students remain compliant with IRS regulations. The system will aid individuals in determining their residency status and tax treaty benefit entitlements.
Q: Why Sprintax?
A: Partnering with Sprintax allows International Faculty, Staff, and Students the peace of mind that comes with being assure that they are taxed correctly and that the right amounts are reported to the IRS. Sprintax has a dedicated staff of international tax professionals available 24/7 to answer your questions via email, telephone, or chat. Additionally, when the tax deadlines roll around, Sprintax will be available to help all non-residents file fully compliant tax returns.
Q: Who do I contact with questions?
A: University of Rochester Payroll is always here to help. If you are interested in registering for a Sprintax account to determine your tax treaty eligibility, simply email us at FNpayroll@ur.rochester.edu and we will send you an activation link via email.
Q: Once I am registered, how do I access my Sprintax profile/record?
A: Once you have been invited by University of Rochester and have registered, you can access your Sprintax profile at: https://tds.sprintax.com/uni/login/
Q: Are other resources available if I need help?
A: Sprintax Online Chat System- If you have questions at any time while using Sprintax, take advantage of their 24/7 live chat function for online assistance with a tax professional.
Email Sprintax- Once you’ve registered, you may direct questions to Sprintax by email at hello@sprintax.com.
Q: Do I need to do anything if my visa status changes?
A: Yes, you need to update your status within Sprintax and submit a new tax summary along with any required paperwork to the Payroll Office. Please send an e-mail to the Payroll Office at FNpayroll@ur.rochester.edu for any questions or assistance needed.
Q: I am leaving the university what should I do?
A: Notify ISO, the Sprintax payroll box at FNpayroll@ur.rochester.edu and update your Sprintax record with current mailing addresses.
Q: What is treaty renewal?
A: Each calendar year a new set of tax forms are required for the upcoming calendar year. Some renewals are yearly, some are every 3 years. You will receive notification via email if you are required to complete renewal paperwork.