The Department of Public Safety (DPS) announces that University community members can now text message the DPS Communications Center with any safety concerns or questions. The texting option is available immediately and is monitored 24 hours a day. DPS will also still maintain its 24/7, year-round call center service, including the Blue Light phones.
To contact Public Safety by text message, enter 585-275-3333 in the “to” field of your mobile device and then type your message into the message field. It is important to be clear in the text message where you are and what service you may need. The new text system has the ability to receive text and picture messages, and will display the cell number of the individual sending the message so that Public Safety personnel can interact directly and immediately via text.
“Introducing this texting option was the result of meetings we have had with members of the DPS Student Advisory Board, and we thank them for bringing this suggestion forward.” said DPS Chief Mark Fischer. “Having the ability to provide an additional means of communicating by adding this texting feature that uses our existing, easy to remember DPS phone number enhances our ability to keep our community safe”.
As always, DPS advises that if you are the victim of a crime—only as soon as it’s safe to do so— contact Public Safety by calling or texting 585-275-3333, or picking up the nearest Blue Light Emergency Phone. If off campus, call the police by dialing 911.