What to do in an emergency
Every situation is different, but knowing the basics helps you act quickly. Administration & Finance has issued guidance to help you understand what to do in different scenarios.
Emergency preparedness
Emergency Information
To report an emergency:
- Pick up a Blue Light Emergency Phone; or
- Dial 13 from any other University phone; or
- From a cellphone or other non-University phone, dial (585) 275-3333
AlertUR: Emergency notifications
- The University’s emergency notification system allows for the mass dissemination of critical information via voice, text, and email to all students, faculty, and staff during a major emergency.
- Students, staff, and faculty across all University schools and divisions can input or edit your contact information in the AlertUR system.
- Text messages are delivered more quickly than voice messages.
Campus status updates and emergency guidance
Stay informed about situations that may affect campus operations, safety, or access.
Severe weather
The University has plans and teams to keep our campuses operational during snowstorms and other weather events. However, the University may reduce, delay, or cancel on-campus activities during extreme weather conditions. If a change to University operations is necessary, we'll let our community know through AlertUR, email, and other online channels.
Important phone numbers for safety, health, and support
This directory brings together the key phone numbers you may need in an urgent or unexpected situation. All phone numbers are click-to-call ready.
Public safety
- Emergency: 911
- Public Safety/Fire/Ambulance Emergency: (585) 275-3333
- Administrative and Patrol Operations Staff: (585) 275-3340
- Special Events: (585) 275-3437
- Lost/Found Property: (585) 275-2552
University health service
Recorded message available after hours.
- River Campus Office: (585) 275-2662
- Health Sciences Campus: (585) 275-2862
- Eastman School Office: (585) 274-1230
- Health Promotion Office: (585) 273-5775
Support and crisis response resources
- LifeLine (Monroe Mobile Crisis Team): (585) 275-5151
- RESTORE Sexual Assault Services: (585) 546-2777
- Willow Domestic Violence Center: (585) 232-7233
- University Counseling Center (after-hours message): (585) 275-3113
- University Title IX Coordinator: (585) 275-1654
- Environmental Health and Safety: (585) 275-3241
- Department of Psychiatry (Alcohol and Drug Dependency Program): (585) 275-3161
- Employee Assistance Program: (585) 475-0432
- Ombuds Office: (585) 275-2500
Campus conduct and safety committees
- Report a PADH Concern: (585) 275-2430
- Security Advisory Committee Chair: (585) 275-6848
Schools and academic units
- School of Arts & Sciences: (585) 275-4085
- Hajim School of Engineering: (585) 275-4085
- Medical School: (585) 275-4537
- Eastman School of Music: (585) 274-1106
- Simon School: (585) 275-8193
- School of Nursing: (585) 275-4180
- Warner School: (585) 275-0880
