Counseling Center
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Welcome to the 2023-24 Academic Year!
We share in the campus community’s anticipation of new possibilities for everyone’s learning and growth. We welcome new students, faculty, and staff with all their gifts, diverse viewpoints, and many different life experiences.
In the midst of our University of Rochester academic and campus lives, there can be difficult events happening in our relationships, families, home communities, home states, and home countries. If you are experiencing distress in light of current events and experiences, or ongoing health and mental health issues, you are not alone. We encourage you to find people who are safe to talk with, and please consider checking in with the Counseling Center or any University office for support.
We want to acknowledge the complex feelings and the important journey to find our own place, people, and purpose. The University Counseling Center can be one of the resources available to students as you build (or rebuild) a team of support for your health, mental health, and wellness for this 2023-24 year.
We welcome you to consider an Initial Assessment meeting with one of our staff to talk about your questions and concerns and then develop a plan for support. We have ideas and information about many different campus and community connections. Respect and affirmation for all people are central to the mission and hearts of the University Counseling Center.
We have consultation times open now and welcome you at (585) 275-3113.
Crisis hotline
If you are in crisis and would like to speak to someone immediately, please call us at (585) 275-3113. A Counseling Center professional is on-call 24/7.
You can also call the national suicide and crisis lifeline at 988.
If you are outside of the US, the Suicide Stop website contains mental health emergency resources worldwide.
Our commitment to diversity, equity, and inclusion
University Health Service strives to create a safe environment where all are welcome. We strive to build equity in meeting all of our patient’s physical and emotional needs in a culturally responsive way as you negotiate academics, work-life, and concerns for your families.
Schedule an appointment
UCC’s current hours of operation for summer 2023 are Monday – Friday 8:30 a.m. – 5:00 p.m. To reach the UCC Professional On-Call after hours for emergencies call 585-275-3113.
To schedule your first appointment, call us at (585) 275-3113 or log into UHSConnect.
The Counseling Center is available for full-time students who pay the mandatory health fee using HIPAA compliant Zoom. Just call (585) 275-3113 for an initial assessment. Based on that initial assessment, a treatment plan will be developed by the clinician that addresses your unique needs and concerns.
Crisis Services
If you are a University of Rochester student or are concerned about a student experiencing a mental health crisis, please call the University Counseling Center Professional On-Call at (585) 275-3113.
If you have someone you are concerned about, remember that the Counseling Center is available for consults 24/7. Just call us (585) 275-3113. For non-urgent situations where you are concerned, make use of the CARE Network to help someone get connected to all the support and University of Rochester services they need!
You can also download the TELUS Health app on any phone to access phone and text crisis support https://myssp.app/ca/home from anywhere in the world.
If you are outside of the US, the Suicide Stop website contains mental health emergency resources worldwide.
Link to full crisis services: https://www.rochester.edu/uhs/ucc/crisis-services/
ThrivingCampus: Finding an off campus therapist
The Counseling Center has partnered with ThrivingCampus to make it easier for students to learn more about community mental health providers and access treatment off-campus and in many other states. ThrivingCampus is an online directory that allows University of Rochester students to access a list of off-campus, licensed mental health clinicians. Go to rochester.thrivingcampus.com or make an appointment for an Initial Assessment with one of our therapists for assistance. The website also includes resources to assist students through the process of securing off-campus outpatient care.
If you are a provider and wish to participate in the University of Rochester Thriving Campus site, please use this link: Thriving Campus – for providers to create a new free account or to update your existing account.
Release of information
If you are asked to fill out a Release of Information, please download and fill out one of the below files.
When complete, you can either:
- Fax or mail to the number/address on the top of the form
- Scan the document and email it to the University Counseling Center (UCC_IT@ur.rochester.edu); this is a secure email box.
- Follow the instructions and upload your release forms to UHSConnect
Accommodation requests
University Health Service does not provide disability accommodation evaluations and recommendations.
The Office of Disability Resources maintains this list of off-campus providers who do provide disability accommodation evaluations. Please go to the Office of Disability Resources for more information on academic, housing, and dining accommodations.