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Counseling Center

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SUPPORT FOR DEALING WITH TRAUMATIC STRESS

April and New Growth despite this Season of Storms

“Just like moons and like suns,

With the certainty of tides,

Just like hopes springing high,

Still I’ll rise.”

– Maya Angelou

Spotted at a weekend event: “Still I rise, Still I rise, Still I rise…”   Thinking of our campus community and all our communities in this April of thunder, lightning, rain, and struggles around us including last academic sprints to the end of the semester, preparation for graduation, and summer plans and change.

Thank you to the Department of Psychiatry for reminding us of the Recognition Events and Celebrations this month:

  • Arab American Heritage Month
  • National Autism Acceptance Month
  • Deaf History Month
  • Sexual Assault Awareness and Prevention Month
  • 12th – April 20th: Passover
  • April 20th: Easter
  • 20th– May 2nd: Festival of Ridvan (Bahai)
  • 24th: Armenian Genocide Awareness Day
  • 24th: Psychology Day at the United Nations

As we all remember, affirm, and prepare for the challenges, changes, and celebrations of this season, the University Counseling Center encourages students and all members of the campus community to find the people, places, and sources of support for your work to weather storms, grow, and then thrive.

The University Counseling Center is available for consultation, referral, and support as you make plans and set goals for this time. If you are seeking assistance with life planning or with challenging academic, mental health, relational or multicultural struggles, we invite you contact the UCC for an initial assessment meeting.

To schedule your first (Initial Assessment) appointment, you can call us at (585) 275-3113 or log into UHSCONNECT.  Remember that U of R students are eligible for free 24/7 therapy and other services in many languages through TELUS.

If you are part of a student group needing a place to process feelings and reactions, the UCC can consult with you about options for support, consultation, and plans.

Respect and affirmation for all people are central to the mission and hearts of the University Counseling Center. We welcome you to explore the range of support services we can provide to students and to the campus community.

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Our commitment to diversity, equity, and inclusion

University Health Service strives to create a safe environment where all are welcome. We strive to build equity in meeting all of our patient’s physical and emotional needs in a culturally responsive way as you negotiate academics, work-life, and concerns for your families.

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Schedule an appointment

UCC’s current hours of operation for summer 2023 are Monday – Friday 8:30 a.m. – 5:00 p.m. To reach the UCC Professional On-Call after hours for emergencies call 585-275-3113.

To schedule your first appointment, call us at (585) 275-3113 or log into UHSConnect.

The Counseling Center is available for full-time students who pay the mandatory health fee using HIPAA compliant Zoom. Just call (585) 275-3113 for an initial assessment. Based on that initial assessment, a treatment plan will be developed by the clinician that addresses your unique needs and concerns.

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Additional resources while waiting for therapy

Crisis Services

If you are a University of Rochester student or are concerned about a student experiencing a mental health crisis, please call the University Counseling Center Professional On-Call at (585) 275-3113.

If you have someone you are concerned about, remember that the Counseling Center is available for consults 24/7. Just call us (585) 275-3113. For non-urgent situations where you are concerned, make use of the CARE Network to help someone get connected to all the support and University of Rochester services they need!

You can also download the TELUS Health app on any phone to access phone and text crisis support https://myssp.app/ca/home from anywhere in the world.

If you are outside of the US, the Suicide Stop website contains mental health emergency resources worldwide.

Link to full crisis services: https://www.rochester.edu/uhs/ucc/crisis-services/

 

ThrivingCampus: Finding an off campus therapist

The Counseling Center has partnered with ThrivingCampus to make it easier for students to learn more about community mental health providers and access treatment off-campus and in many other states. ThrivingCampus is an online directory that allows University of Rochester students to access a list of off-campus, licensed mental health clinicians. Go to rochester.thrivingcampus.com or make an appointment for an Initial Assessment with one of our therapists for assistance. The website also includes resources to assist students through the process of securing off-campus outpatient care.

If you are a provider and wish to participate in the University of Rochester Thriving Campus site, please use this link: Thriving Campus – for providers to create a new free account or to update your existing account.

Free Transportation to Off Campus Mental Health Care

Thanks an anonymous donor, UCC is able to provide Lyft passes for students to access off campus mental health care. Students simply need to call UCC (585-275-3113), ask for the Transportation Request form to be added to their UHSConnect account, complete the form, and submit it at least three days before their appointment. Two codes, each good for a round trip to an appointment, will be provided through their UHSConnect account. Students can request additional passes as needed.

Release of information

If you are asked to fill out a Release of Information, please download and fill out one of the below files.

When complete, you can either:

  • Fax or mail to the number/address on the top of the form
  • Follow the instructions and upload your release forms to UHSConnect

Accommodation requests

University Health Service does not provide accessibility accommodation evaluations and recommendations.

The UCC maintains this list of off-campus assessment providers. The Office of Disability Resources mains a comprehensive list of location evaluation services. Please go to the Office of Disability Resources for more information on academic, housing, and dining accommodations.

Campus Well-being Resources

The University of Rochester offers a wide range of resources to support your well-being and help you thrive. Explore our Student Support Resource Map to discover all the available services!

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