Study Abroad Home

Planning to Go Abroad

Using Email From Overseas

Before you leave for your trip abroad:

  1. Setup a password secret question and answer in case you forget your password.
    1. Go to http://mail.rochester.edu/password.html
    2. Click setup a "security question & answer."
    3. If you have an @mail.rochester.edu account choose the first option listed. If you do NOT have an @mail.rochester.edu account choose the second option listed.
  2. Make sure you remember your password.

Check your UR Gmail account while you are abroad:

Do not forget your password!

If you plan on accessing your email account while you are studying abroad, do not forget your netid and associated password for your account! If you forget your password, University IT WILL NOT reset your password over the phone.

If you forget your password AND you have already set a security question you can try to reset your password using your security question at http://www.rochester.edu/its/netid. Click "Forgot my password" then click the link for "Reset your password".

If you have an @mail.rochester.edu account choose the second option listed. If you do not have an @mail.rochester.edu account choose the third option listed.

You will be asked for your username/netid and your 8 digit student URID#. Once you add in the information and click submit your security question will appear. You will need to answer the question exactly as you did when you originally set up the question/answer.

If this fails you must fill out a "Long Distance Password Reset Request" form and send University IT proper identification by mail or fax to get your password reset.

Using the "vacation responder" option in UR Gmail:

The "vacation responder" option allows you to notify people that you are studying abroad. It will automatically reply to any email message you receive directly and notify the sender that you are not reading your email. The vacation responder option will still save all of the email you receive in your account so that you can read it when you return. To set the "vacation responder" option on your UR Gmail account please go to http://mail.u.rochester.edu

  1. Access your UR Gmail account using your netid/password combination.
  2. In the upper right corner of your account page click the "Settings" link.
  3. On the General tab there is an option called Vacation Responder.
  4. Set the option to "on" and complete the subject/message criteria.
  5. To find out more about this option click the "Learn more" link located in the option box.

When you return from your study abroad experience you will need to go back to the vacation responder option in your UR Gmail account settings page to disable the vacation messages from going out to users sending to your UR Gmail account.

If you do not plan to check your email while abroad:

A few final words about email:

If you have any questions or problems while you are away, please send them to: UnivITHelp@rochester.edu or visit our website.