Tutoring is a free service available for any undergraduate of the University of Rochester. Students should already be working with their professors, TAs, workshop leaders and/or study skills consultant before they come to tutoring. Wondering if tutoring is right for you? See our what to expect section.
Meet the Tutoring Program Manager
Emma is very excited to be CETL's new program manager for tutoring. She moved to Rochester this summer from New Jersey and has enjoyed exploring our beautiful River Campus and surrounding city. Please feel free to stop by the CETL office or email firstname.lastname@example.org if you have any questions for Emma, about our tutoring services, or would just like to say hello!
Drop-In Tutoring Available In the Tutoring Zone
Trained CETL tutors will be standing by 4 - 8 p.m. every Sunday (and again on Thursdays from 7 to 9 p.m. for MTH 141, 142, 243, 161, and 162) to provide academic support in a variety of high-demand subjects MTH (141, 142, 143, 161,162), CHM (171, 172, 173, 203, 204), PHY 122, 113, 114, and CSC 171, 172, 173). Pop in to ask a short question or work and study with other students in small groups. No appointment needed! Simply stop by the Tutoring Zone in Genesee Hall, room 230.
10/13 Fall break
11/28 Thanksgiving break No Drop-in
Directions to the Tutoring Zone
Get One-on-One Tutoring
What to expect from tutoring
The purpose of tutoring is to help you become an active, independent learner. Working with a tutor can enrich your understanding of the course material, help you focus on what is important in the class, and help you apply better study methods.
- Review and help clarify assignments
- Help you understand concepts that the instructor has already presented in class
- Provide you with additional examples and practice problems
- Help you understand the textbook and apply the information
- Do your homework for you
- Guarantee an error-free assignment or a better grade; it is still your responsibility to do the work
- Teach new material missed in class; tutoring is not a substitute for classroom instruction
- Help with take-home or make-up tests
Schedule a tutoring appointment
Students wishing to participate in tutoring must complete a short introduction to learn about tutoring services and expectations prior to making an appointment.
1. Log into your Blackboard account.
2. Click on the "Course Planning" tab and click on the "Need a Tutor?" link.
3. Self-enroll in the "CETL Tutoring Access" organization
4. Once enrolled, look for "CETL Tutoring Access" under My Organizations on the Main tab
5. Complete the four short modules in this course and follow the directions within those modules to schedule your first appointment.
If you would like more information on academic resources, how tutoring works, how to use the scheduling system, or have any issues with this Blackboard introduction, please set up an appointment with the tutoring coordinator at CETL. You can stop by the front desk or email email@example.com.
Cancel an appointment
Please cancel your appointment online and be sure to get in touch with your tutor. No-shows are counted against you and we have a “three strikes and you’re out” policy for missed appointments.
Prepare for a tutoring session appointment
- Bring all academic support materials to each tutoring session (textbook, notes, homework, pen/pencil, etc.)
- Do as much of the homework or assignment as possible before the session
- Come prepared with questions as best as you can—try to be as specific as possible!
Most of our tutoring is for 100-level STEM courses, including (but not limited to): CHM 131/132, 203/204; PHY 113, 121, 122; BIO 110-113, 198; MTH 140/160, 150; and CSC 161, 171.
If we do not have tutoring available for the course you want, you should speak to your professor about any options or referrals he or she may have. Also, please get in touch with CETL (firstname.lastname@example.org) so we can try to find additional resources for that course.
FAQ for tutees
1. What if my course isn't listed?
We do not have tutoring available for that course and you should speak to your professor about any options or referrals he or she may have. Also, please get in touch with the tutoring coordinator so she may try to find resources for that course.
2. I am not an undergraduate at the University, can I still receive tutoring?
No, unfortunately we cannot accommodate individual needs outside of the University of Rochester. If you have questions, please feel free to contact the office.
3. How often should I see my tutor? Where do I meet my tutor?
You can schedule appointments at any point in the semester. It can be a one-time visit with a tutor for a particular problem, or you can set up repeating, weekly appointments (those are recommended).
Meet your tutor in the Tutoring Zone located in Genesee Hall room 230. Genesee Hall is the residence hall which over looks the football stadium.
4. When can I book appointments?
We strongly encourage you to book appointments as far in advance as possible to give the tutor notice. The tutoring system will allow you to make appointments up to two weeks in advance. The system will not allow day-of or day before appointments so you will need to plan at least 48 hrs in advance. If you need immediate help, please talk to your teacher/TA, check out other on-campus resources or email CETL.
5. Is there a limit on tutoring?
The number of sessions generally allowed for students is 2 sessions a week. If you have a special circumstance or think you need more tutoring, please stop by CETL or email CETL to consult with the Tutor Program Coordinator.
6. What if I need additional tutoring?
We can address concerns on a case-by-case basis. Please refer to the other CETL programs listed on our site if you need additional help with your courses.
7. Can I meet with the same tutor every week?
Absolutely! In fact, we encourage you to meet with the same tutor every week if you like him/her and work well together. Please speak to your tutor and they can set up repeat appointments in the schedule for you.
8. How far in advance can I schedule appointments?
The online schedule is available to students two weeks in advance.
9. What if I can’t make an appointment?
Please go online and cancel your appointment time and be sure to get in touch with the tutor. No-shows are counted against you and we have a “three strikes and you’re out” policy for missed appointments.
10. What if my tutor doesn't show up to my tutoring session?
It is best to try and get in touch with your tutor to see if they are running late, or why they missed the appointment. Always try to follow up via email or text before your appointment time to clarify any details. If you cannot resolve the issue, please contact CETL so that we can take care of the problem.
11. I don’t know if tutoring is helping, what should I do?
Talk to your professor and/or TA about issues you may be having in class; they should always be your first point of contact. Remember, tutoring isn't a quick fix. Assess your study habits or find a study partner; schedule an appointment with our study skills counselors in CETL and address any underlying academic concerns you have.