Welcome, parents and families! Whether your student is brand new to higher education or is transferring from another institution, transitioning to the University of Rochester is a big adjustment—not only for your student, but for your entire family. We are here to provide support, answer questions, and give you the resources you need to help your student as they begin their Rochester journey.
As your student completes the new student checklist before they arrive on campus in January, here are a few suggested tasks for parents and family members to make sure you are ready for Rochester, too.
Save the date for Spring 2024 Arrival Day! All students beginning their studies in January should plan to arrive on campus (and move in, if they're living on campus) on Sunday, January 14, 2024.
Learn moreConnect with fellow parents and family members of both Fall 2023 and incoming Spring 2024 students in this private Facebook group.
Request to joinIf your student didn't update your contact information when completing their onboarding tasks in UR Student, they'll need to log back in to verify that all the information is correct. The University uses the contact information provided in your student's UR Student account to send you important communications ahead of their arrival to campus and throughout their time at Rochester.
Authorized friends or family members can view their student's billing account, access the online payment option, and receive email notifications before charges are due. View instructions for authorizing third-party access to make sure you and your student don't miss any important financial information.
Watch tutorial video
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Director of Parent and Family Relations Dawn Bruner, EdD, discusses how to best support your student during their time at Rochester.
Watch video
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Being the first (or one of the first) in a family to attend college is a special opportunity for your student, you and the rest of your family members. In this video, University staff share the variety of resources and support available to you and your student as you embark on this new journey. Please note: this video is a recording of a live webinar hosted in July 2023.
View event recordingYour student will have access to these resource videos in Blackboard (the University's learning management system) as part of the Rochester Ready program, but you can also view them, too. Please note: These videos contain automatic captions. If you need additional captioning due to a disability accommodation, please complete our Disability Accommodations Request Form.
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The Parent and Family Relations Office is also available to help you understand and support your student's experience, learning, and growth throughout their entire undergraduate career.
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