Emergency Information
To report an emergency:
- Pick up a Blue Light Emergency Phone; or
- Dial 13 from any other University phone; or
- From a cellphone or other non-University phone, dial (585) 275-3333; or
- Dial #413 from AT&T/Cingular or Verizon cell phones.
AlertUR
- The University’s emergency notification system allows for the mass dissemination of critical information via voice, text, and email to undergraduate students during a major emergency.
- Students, staff, and faculty across all University schools and divisions can input or edit your contact information in the AlertUR system.
- Text messages are delivered more quickly than voice messages.
Adverse weather conditions

It is the policy of the University of Rochester to remain in operation and to continue regular services and schedules regardless of adverse weather conditions, transportation or utility problems, or general emergency situations. Exceptions to the policy may be made on a case-by-case basis and can include decisions to reduce services and/or staff.

Important numbers
Public Safety |
||
Public Safety/Fire/Ambulance Emergency | 911 (585) 275-3333 |
|
Administrative and Patrol Operations Staff | (585) 275-3340 | |
General Information (email) | PublicSafety@rochester.edu | |
Special Events | (585) 275-3437 | |
Lost/Found Property | (585) 275-2552 | |
University Health Service (Recorded message on phone for after-hours care) |
||
River Campus Office | (585) 275-2662 | |
Medical Center Office | (585) 275-2662 | |
Eastman School Office | (585) 274-1230 | |
Health Promotion Office | (585) 273-5775 | |
University Counseling Center | ||
(Recorded message on phone for after-hours care) | (585) 275-3113 | |
Employee Assistance Program | (585) 475-0432 | |
Environmental Health and Safety | (585) 275-3241 | |
Lifeline (Monroe Mobile Crises Team) | (585) 275-5151 | |
Sexual Assault Hotline | (585) 275-RAPE (275-7273) | |
Rochester Area Rape Crisis Service | (585) 546-2777 | |
Alternatives for Battered Women | (585) 232-7353 | |
Department of Psychiatry (Alcohol and Drug Dependency Program) |
(585) 275-3161 | |
Office of the Dean of Students | ||
School of Arts & Sciences | (585) 275-4085 | |
Hajim School of Engineering | (585) 275-4085 | |
Medical School | (585) 275-4537 | |
Eastman School of Music | (585) 274-1106 | |
Simon School | (585) 275-8163 |
|
School of Nursing | (585) 276-4190 | |
Warner School | (585) 275-0880 | |
Parking Services | ||
River Campus | (585) 275-3983 | |
Medical Center | (585) 275-4524 | |
Eastman School of Music | (585) 274-1170 | |
Medical Center Parking Garage | (585) 273-4226 | |
Facilities | ||
Customer Service Center | (585) 273-4567 | |
University Ombud Office | (585) 275-5931 | |
Sexual Harassment for River Campus/Eastman | (585) 275-9125 | |
Sexual Harassment for Medical Center | (585) 275-4354 | |
Racial Harassment | (585) 275-2867 | |
Security Advisory Committee Chair | (585) 275-6649 |