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Crisis Procedures

The CARE Network is not a crisis response system. Please contact Public Safety at 585-275-3333 if a student is in crisis and in need of immediate support.

Examples of crises include:

  • The student discloses that he or she is suicidal or may cause harm to him or herself.
  • The student discloses that he or she is homicidal or may cause harm to someone else.
  • The student is in pain and needs assistance immediately.
  • The student has experienced a loss of contact with reality.
  • Any situation in which you believe it would be in the student’s best interest to react immediately.

Crisis Contacts

Center for Youth (emergency shelter services, etc.): (585) 271-7670 or 886-617-5437

Life Line (suicide hotline): 1-800-273-8255 or 1-800-799-4889 TTY

Rochester Police Department: 911

UCC 24-hour consultations: (585) 275-3113, UCC Crisis Website

UR Public Safety: (585) 275-3333 or x13 or *413 from Verizon or ATT cell phones

RESTORE Sexual Assault Services: (585) 546-2777

Willow Domestic Violence Center: (585) 222-7233