Crisis Procedures

The CARE Network is not a crisis response system. Please contact Public Safety at 585-275-3333 if a student is in crisis and in need of immediate support.

Examples of crises include:

• The student discloses that they are suicidal or may cause harm to themself.
• The student discloses that they are homicidal or may cause harm to someone else.
• The student is in pain and needs assistance immediately.
• The student has experienced a loss of contact with reality.
• Any situation in which you believe it would be in the student’s best interest to react immediately.

Crisis Contacts

UR Public Safety: (585) 275-3333 or x13 or *413 from Verizon or ATT cell phones

UCC 24-hour consultations: (585) 275-3113, UCC Crisis Website

Rochester Police Department: 911

Life Line (suicide hotline): 1 (800) 273-8255 or 1 (800) 799-4889 TTY

RESTORE Sexual Assault Services: (585) 546-2777

Willow Domestic Violence Center: (585) 222-7233

Center for Youth (emergency shelter services, etc.): (585) 271-7670 or (886) 617-5437