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Third Party Login

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Help Guide to Third Party
How to Troubleshoot Common Issues with Third Party

I did not receive an email from University of Rochester (Workday) to activate my account

My student completed the setup successfully but I still did not receive an email from University of Rochester (Workday) to activate my account

I need to know the correct location to access UR Student

I don’t remember by my password

I did not set up multifactor authentication and now I don’t know how

I did not set up an authenticator app when I established my email authentication. How do I set up an authenticator app after-the-fact

I did not set up email authentication when I established my authenticator app. How do I set up email authentication after-the-fact

My authenticator app is displaying instructions in a different language

I am a faculty or staff member of the University of Rochester or the URMC medical system, and I can log into the system but cannot see my student’s information

I have changed my email and I need to have the system updated to reflect the new email address

I have more than one student at the University of Rochester. Can I access both student accounts from the same login

I still cannot access the system and I need help