For further assistance:

Contact your desktop support specialist
Help Desk: 585-275-8353
Email: Site Licensing
Site Licensing Software - Access mathematical, statistical, scientific software and more.
Request Software for Use in Classrooms & Lab - Login with your netID and password to request software for classrooms or labs.
Software Training ( - Technology is ever changing. Increase your knowledge of software applications through tutorials.
Updating Your Macintosh Software ( PDF version ) - Good security practices include keeping your operating system up-to-date. Learn how to update the operating system software on your Macintosh.
Checking the Warranty on a Macintosh ( PDF version ) - In case of hardware or software failure knowing your computer is under warranty can provide a level of comfort. Learn how to check the warranty on your Macintosh.
Checking for Updates for Microsoft Office ( PDF version ) - Learn how to check for updates for Microsoft Office.
Installing Microsoft Lync (Macintosh) ( PDF version ) - Install the chat tool Lync on your Macintosh.