Vehicle Assistance Program - Department of Transportation and Logistics

Department of Transportation and Logistics

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Need vehicle assistance?

If you’re on a University campus having vehicle trouble, Transportation and Logistics is ready to lend a helping hand. Our Vehicle Assistance Program (VAP) can assist by providing:

battery starts
tire inflation
lost vehicle
driving directions
lock de-icer in winter months

VAP services are available 24 hours a day, 7 days a week (except 11 p.m. to 7 a.m., Friday and Saturday).

Transportation and Parking SUV parked in lot

How to reach us

Call 585-275-4524, and we’ll come to you.

When calling for service, please provide:

the make, model, and color of your vehicle
license plate
location of vehicle

Please stay with your car in a safe location.

Please note that VAP does not provide towing services or aid vehicles parked in an off-campus location. VAP is not available for motorcycles or scooters.