Skip to content

Parking FAQs

Frequently Asked Questions

Parking FAQs

Below are some frequently asked questions about parking on the University campuses. If you have any other questions, please contact the Parking office at 585-275-4524.

How do I register for a parking permit?

Please visit My Parking Online to register for a parking permit.

Where will my parking lot be located?

You will be assigned a parking lot based on your job code.

Where Is the University’s Parking office located?

Please visit our Contact Us page to find the location and hours for the Transportation and Parking Management Center and the Parking office at the Hospital Garage.

What are the parking permit rates?

The rate of the parking lot is based on the proximity to the center of campus. Click here to view the current parking rates.

Where do I park if I start working after 2 p.m. and shuttle service ends after 9:30 p.m.?

Registered permit holders may park in:

  • College Town Garage after 2 p.m.
  • Hospital Garage on levels 4, 5, or 6 after 6 p.m.
Do temporary workers at Strong Staffing pay for parking?

Yes, temporary workers at Strong Staffing pay for parking. Temporary staff can register for parking online by visiting My Parking Online.

Do temporary workers at Strong Staffing get reimbursed for parking if we pay up front and our assignment ends?

Temporary permits are non-refundable. We ask that you purchase your temporary permit two weeks at a time unless you are sure you will be working a longer assignment.

How often do shuttle buses run to shuttle parking lots?

Shuttles run every 16 minutes to shuttle parking lots. Visit our shuttle webpage to view the schedules.

Where do I park on weekends if my shuttle does not run to my lot?

On weekends, employees with a valid permit can park:

  • in the College Town Garage (entrance on East Drive) on any level and in non-signed space; or
  • in the Hospital Garage on levels 4, 5, or 6.
I need to use an alternative vehicle or rental car.

If you need to use an alternate vehicle or a rental vehicle for a short time, complete our online form. Or, call the Parking Management Center at 585-275-4524 to provide the vehicle information (plate number, color, make, model, and location) to avoid a citation.

If a second or third vehicle is driven on a regular basis, an alternate vehicle permit may be purchased through My Parking Online. Only one vehicle may be parked on University property at a time.

My parking lot is full. Where do I park?

Registered permit holders must park in their assigned lot at all times unless the lot is full. If the lot is full you will overflow to the next available lot, as instructed by signage or the Parking office.

I have a medical appointment here. Can I park in the Hospital Garage?

You may park in the Hospital Garage when you have a personal appointment at the Medical Center and you are not working. Please call the Parking Management Center at 585-275-4524 the day before, so we can notify enforcement so that you are not ticketed.

Employees who are at the hospital or Medical Center as a patient or visitor:

  • Must call the Parking Management Center┬áto be placed on the Enforcement list to avoid a citation.
  • Required to pay visitor parking fees (take a ticket upon entry into garage).
  • May purchase parking pass or validation ticket for these situations (cannot be used to park in garage if working).
When can I park in the Hospital Garage or College Town Garage?

All employees and students who have registered with the Parking Management Center are able to park in College Town Garage after 2 p.m. and the Hospital Garage after 6 p.m. on levels 4, 5, or 6.

What if my vehicle breaks down?

If your vehicle breaks down, it must be reported to the Transportation and Parking Management Center by calling 585-275-4524.

The vehicle must be in a regular parking space or towed immediately. If the breakdown occurs after hours, call Public Safety at 585-275-3333. Leave your name, phone number, car information, and car location.

Leaving a note on the vehicle is not sufficient. The inoperable vehicle must be removed from the University property within 24 hours.

Emergency Assistance

(585) 275-3333

Public Safety is available 24 hours a day, 7 days a week.

Pick up a Blue Light phone anywhere on a University campus to be put in touch with an officer immediately.

Have questions?

We’re here to help

Contact the Department of Transportation and Parking to get answers to your questions.

Contact us

Return to the top of the page