
Parking FAQs
Frequently Asked Questions
Parking FAQs
Below are some frequently asked questions about parking on the University campuses. For questions, please contact the Parking office at 585-275-4524.
How do I register for a parking permit?
Please visit My Parking Online to register for a parking permit.
Where will my parking lot be located?
You will be assigned a parking lot based on your job code.
Where Is the University’s Parking office located?
Please visit our Contact Us page.
What are the parking permit rates?
The parking lot rate is based on proximity to the center of campus. Click here to view the current parking rates.
Where do I park if I start working after 2 p.m. and shuttle service ends after 9:30 p.m.?
Registered permit holders may park in College Town Garage after 2 p.m.
Employees who have a permit with after-hours access also have the option to park in the hospital garage after 6 p.m., Monday-Friday, on levels 4, 5, or 6 only, until 10 a.m. the next morning, and during weekends and University holidays.
Your license plate serves as your parking permit, and the gate arm will automatically raise when you enter and exit the garage. There is no need to pull a ticket. If the gate arm doesn’t raise, scan the barcode on your University ID at the entry or exit machine.
Employees without after-hours access must pull a ticket upon entry to the garage and pay for parking
Do temporary workers at Strong Staffing pay for parking?
Yes, temporary workers at Strong Staffing are required to pay for parking. Temporary staff can register for parking by visiting My Parking Online.
Do temporary workers at Strong Staffing get reimbursed for parking if we pay up front and our assignment ends?
Temporary permits are non-refundable. We recommend purchasing a temporary permit for two weeks at a time unless you’re certain your assignment will last longer.
How often do shuttle buses run to the parking lots?
Where do I park on weekends if my shuttle does not run to my lot?
On weekends, employees with a valid permit can park:
- in the College Town Garage (entrance on East Drive) on any level and in non-signed spaces.
- in the Strong Memorial Hospital Garage on levels 4, 5, or 6.
I need to use an alternative vehicle or rental car.
To use an alternate vehicle or rental car, complete the online form or call the Parking office at 585-275-4524 to provide the vehicle information (plate number, color, make, model, and location) to avoid a citation.
If you drive a second or third vehicle regularly, you can purchase an alternate vehicle permit through My Parking Online. Only one vehicle may be parked on University property at a time.
My parking lot is full. Where do I park?
Registered permit holders must park in their assigned lot at all times unless the lot is full. If your lot is full, you will overflow to the next available lot as directed by signage or the Parking office.
I have a medical appointment. Can I park in the Strong Memorial Hospital Garage?
Yes, you can park in the Strong Memorial Hospital Garage for personal appointments at the Medical Center when you are not working. Please call the Parking office at 585-275-4524 the day before to notify enforcement and avoid a citation. Employees are required to pay visitor parking fees (take a ticket upon entry).
When can I park in the Strong Memorial Hospital Garage or College Town Garage?
Employees who have a permit with after-hours access also have the option to park in the hospital garage after 6 p.m., Monday-Friday, on levels 4, 5, or 6 only, until 10 a.m. the next morning, and during weekends and University holidays.
Your license plate serves as your parking permit, and the gate arm will automatically raise when you enter and exit the garage. There is no need to pull a ticket. If the gate arm doesn’t raise, scan the barcode on your University ID at the entry or exit machine.
Employees without after-hours access must pull a ticket upon entry to the garage and pay for parking.
What if my vehicle breaks down?
If your vehicle breaks down, report it to the Parking office by calling 585-275-4524.
The vehicle must either be in a regular parking space or towed immediately. If the breakdown occurs after hours, contact Public Safety at 585-275-3333. Be sure to leave your name, phone number, car information, and location.
Leaving a note on the vehicle is not sufficient. The inoperable vehicle must be removed from University property within 24 hours.
Emergency Assistance
(585) 275-3333
Public Safety is available 24 hours a day, 7 days a week.
Pick up a Blue Light phone anywhere on a University campus to be put in touch with an officer immediately.
Have questions?
We’re here to help
Contact the Department of Transportation and Logistics to get answers to your questions.