Using the DR Student Portal

Log in

For students currently registered with the Office of Disability Resources, log in to the DR Student Portal to request faculty notification letters and to schedule exams.

How to Use the DR Student Portal

Please note that emails from the Portal will come from Accessible Information Management, noreply@shasta.accessiblelearning.com. Please add this email to your address book or create an email filter to avoid missing important messages from us.

Request an Appointment with Your Access Coordinator



You can request an appointment with your access coordinator through the DR Student Portal.

  1. Log in to the portal.

  2. On the left-hand menu, under My Dashboard, select My Appointments.
     my-appointments.png

  3. On the top right corner of the page, select Request Appointmentrequest-appointment.png
  4. Select your campus, then click Continue to Select Your Availability.
  5. Complete the Appointment Request form that follows. Provide as many available time slots as
    you can to give us the best chance of connecting you with an access coordinator as soon as
    possible.

    When you’ve completed the form, make sure to hit the Add Appointment Request
    button at the bottom of the page. You should see a green check mark indicating your request
    has been successfully submitted. Our staff will be in touch to confirm your appointment time.
Request Accommodations Each Semester



In order to receive accommodations and send notification of accommodations letters each semester, you'll need to log into your Disability Resources Student Portal with your net ID and password. 

Your Overview page displays important messages that need your attention; for example, when it’s time to set up your semester’s accommodation requests for your notification of accommodations letter. Make sure to read through the Important Notes as well.

Screenshot of student account that indicates there are no accommodation requests found for fall 2024. Red square around message that says add requests for 8 classes.Screenshot of student account with a heading that says accommodation requests. 

To request your accommodations, click the plus sign that says Add Requests

  1. Select Your Classes. Tick the checkboxes for classes in which you are requesting accommodations.
    Screenshot of student account with the heading accommodation requests. Underneath is a list of classes with four of the five classes having blue check marks next to them.
  2. Click Continue to Next Step, which will take you to the final step.

  3. Customize the accommodations you anticipate using in each class.

    You can de-select an accommodation if you don't want it included in the notification of accommodations letter. For example, there may be classes, recitations, or labs in which you don't need alternative testing.

    When you are finished customizing your accommodations in each class, click the button titled Submit Request.
    Screenshot of student profile that displays courses with accommodations listed under them. Only some accommodations are selected for some classes while other classes have all accommodations selected. At the bottom left of the page is a button that says submit requests.

  4. You should see a message reading Your Request Was Submitted Successfully.

    Once you’ve completed this step, your notification of accommodations letter will be emailed at the start of the term to the faculty members you indicated. If you’d like them sent sooner, contact your access coordinator. If the term has already started, they’ll be sent immediately.

    You'll receive a copy of each letter sent via email to your instructors. You can preview a PDF of each letter.

    If you run into any difficulty with this procedure, contact your access coordinator.
Modify or Cancel Accommodation Requests



Through the DR Student Portal, you have the ability to modify or cancel accommodations for individual classes when necessary.

  1. Once you log in, select List Requests on the left side of your Dashboard.

    Screenshot of Accommodations section of profile with a red square around the title List Requests.

  2. On the next page, select View All Requests under the current semester.
    Screenshot of 2024 - Summer section of profile with a red square around the title View All Requests.
  3. On the next page, your accommodations will be listed by class. To modify an accommodation request, simply scroll to the class you wish to modify and click the blue link titled Modify Request.

    Screenshot of an overview of accommodations for one class section of profile with a red square around the title Modify Request.

    You may modify or cancel your accommodation request using the checkboxes provided.

    Uncheck the box(es) next to accommodations you wish to modify. You can also check the box(es) of accommodations you would like to add.

    Important: Accommodations are not retroactive and will only begin from the time your request is approved.

    Screenshot of Accommodations section of profile with a red square around the listed accommodations and their check boxes.

  4. When you have completed your selections, click Update Request. Your screen should read Your Request Was Submitted Successfully.

    If you would like to cancel all accommodations in a particular class, click Cancel Request. You will be prompted to select the reason why you're choosing to cancel services.

    Once you have made the appropriate selection, click Cancel Accommodation Request.

    Please check back in one business day to see if your requests have been approved.
Request Additional Accommodations/Upload Documentation

Through the DR Student Portal, you have the ability to request accommodations and upload documentation – this feature can be used for making housing/dining and academic accommodation requests, as well as to fulfill the yearly update requirement.

Note: If you are making a housing request, you may also be required to complete a Residential Life Application and participate in the housing lottery.

  1. Select Request Accommodations/Upload Documentation on the left side of your Dashboard.

    Screenshot of Accommodations section of profile with red box around the Request Accommodations and Upload Documentation option.

  2. Select Start New Application on the page that follows.
    Screenshot of Additional Documentation section of profile with red box around the Start New Application option.

  3. Complete the questionnaire, then click the Submit and Upload Documentaiont button, followed by Confirm.

    You only need to respond to the questions that are applicable to what you’re requesting.

    Screenshot of the Form Submission section of the profil with a red box around the Submit and Upload Documentation option.

    Screenshot of confirmation pop up with red box around the Confirm option.

  4. Your screen should then read Success! Your action has been completed

    Green check mark followed by the message Success! Your action has been completed.

    During the next step, you’ll have the opportunity to submit your documentation directly into the portal. If you’re ready to do so, enter a File Title, use Choose File to select the file from your computer, and click Upload File.

    Screenshot of File Information and File Submission sections of profile with red box around the Upload File option.

    You should see a confirmation screen, and your file will be listed at the bottom of the page. An access coordinator will review your submission and follow up with you.

    Screenshot of list of files on profile.

Schedule an Exam

 

In addition to the steps below, we've also prepared a Testing Checklist to guide you through a smooth exam accommodation process this semester.

  1. Log in to the DR Student Portal. On the left hand side, under “Accommodations,” click on Alternative Testing.

    Screenshot of Accommodations section of profile with a red box around the Alternative Testing option.

  2. Choose a class from the Select Class drop-down menu.
    Screenshot of the dropdown menu of courses in the Schedule An Exam section of the profile.
  3. Select Schedule an Exam. Enter the information requested under Exam Request, and select Add Exam Request
    Screenshot of Exam Request section of profile with otions to enter information about date, location, time, and accommodations.
    • Choose the exact Exam Date(s) to use your accommodations
      • Professors enter the exam dates based on the syllabi in the Testing Agreement and students can send in exam requests based on those dates. On the left hand side of the Exam Dates page, you will see a list of exams that your instructor has entered into their Testing Agreement.
        Screenshot of upcoming exams.
      • If an exam date is not listed, you can still enter a request. 
      • If you need a different day/time for the exam, we will need written/emailed permission from your professor to move the exam day/time. Review the Tips & Tricks – Common Error Three for more information.

  4. Successfully submitted requests will prompt the screen to refresh and a green checkmark at the top of the screen will appear:
    Screenshot of pop-up message that says "Success!"
    A confirmation email will automatically be sent to your Rochester.edu email.

Reminder emails with locations and exam specifics are sent 2 days prior to the exam start time.

You can review the Testing Policies on our website for more information about scheduling an exam. 

Change an Exam Request



  1. Log in to the DR Student Portal. Click on Alternative Testing.

    Screenshot of Accommodations section of profile with red box around the Alternative Testing option.

  2. Locate the exam request you wish to modify under the heading Upcoming Exams Scheduled.

    Please note that if your instructor has not provided us with their exam instructions, you will not be able to modify the request. Instead, you’ll see a note that says, “Instructor has not submitted Disability Resources Alternate Testing Agreement.” If this happens, please email your exam change request to disability@rochester.edu.

    Otherwise, select the blue View link.
    Screenshot of list of upcoming exams and details with a red box around the View option.

  3. On the page that follows, enter your desired changes. Make sure to select Update Exam Request when you’re finished.

    You’ll know that you’ve successfully submitted the update if you see the green check mark at the top of your screen.

    Screenshot of pop-up that says Success.

    IMPORTANT: RESCHEDULING AN EXAM POLICY

    Rescheduling an exam with the Office of Disability Resources:

    Students with accommodations may reschedule an exam with their professor's permission. Students must forward their professor's written / emailed approval of the alternate date to the Testing Coordinator (disability@rochester.edu). If there is space and proctor coverage available, the alternate exam date will be approved. Otherwise, the student must make exam arrangements directly with their professor.

    The Office of Disability Resources will aid in rescheduling a student's exam two times. If a student misses the exam a total of three times (original date plus the two rescheduled dates), the student must work with their professor for them to administer the exam.

    We will need 1-2 business days to process your request. If your request is time-sensitive, please call our office at (585) 276-5075.
Cancel an Exam Request

  1. Log in to the DR Student Portal. Click on Alternative Testing.

    Screenshot of Accommodations section of profile with red box around the Alternative Testing option.

  2. Locate the test you wish to edit under the heading Upcoming Exams Scheduled and click View.

    Screenshot of list of upcoming scheduled exams and details with red box around View option.
  3. Select a Cancellation Reason, then click Cancel Exam Request.

    Screenshot of Cancel Exam Request part of profile with dropdown of cancellation reasons and button at bottom that says Cancel Exam Request.

  4. Review the information listed on the pop-up message to ensure that this is, in fact, the test you wish to cancel.

    Once you have made sure this is the correct test, select Confirm.

    Screenshot of Confirmation pop up with exam details and a red box around the Confirm option.