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Aerial photo of University of Rochester's River Campus, Medical Center and downtown Rochester, NY alongside the Genesee River in evening

University of Rochester

Medical Center Visitor Parking

The University of Rochester Medical Center offers convenient and reliable parking for patients and visitors. Handicapped parking spaces are available in all lots and on all levels of the hospital garage. Spaces on the ground floor of the garage are available to accommodate oversized vans.

Topics on this page:

Medical Center Visitor Parking Options

Strong Memorial Hospital Garage
  • Located at 601 Elmwood Avenue, near the main entrance of Strong Memorial Hospital
  • Open for parking 24 hours a day, 7 days per week
  • Hourly and daily parking rates
  • Yellow Ramp: entrance/exit are on East Drive
  • Blue Ramp: accessed by hospital’s main loop on Thomas Jackson Drive

Accessibility & Oversized Vehicles

Handicapped parking spaces are available on all levels of the garage. Oversized van spaces are located on the ground floor.

Visitor Parking Office

Located on the ground floor of the garage (Room G-0612A).

  • Phone: (585) 275-4524

  • Hours: Monday–Friday, 6 a.m.–11 p.m.; weekends, 9 a.m.–1 p.m.

Lot 8 - Medical Research Building (MRB)

The Medical Research Building (MRB) parking lot is located at 425 Elmwood Avenue.

How to Use Pay Stations

  1. Upon entry into lot, wave your hand in front of entry lane machine and pull a ticket.
  2. When exiting with your vehicle, scan your ticket in the exit lane.
    • If you have a parking validation: Scan the barcode. In some cases your validation may be electronically validated. In this case the gate arms will raise automatically without the need to scan the validation.
  3. Follow the on-screen instructions to make your payment. Cash, credit card, and validation are accepted.

Need help? Parking representatives can assist at the push of a button using the intercom on the pay machines.

Lot 14 - Saunders Research Building (SRB)

The Saunders Research Building (SRB) Lot is located at 265 Crittenden Boulevard.

How to Use Pay Stations

  1. Upon entry into lot, wave your hand in front of entry lane machine and take a ticket.
  2. When exiting with your vehicle, scan your ticket in the exit lane.
    • If you have a parking validation: Scan the barcode. In some cases your validation may be electronically validated. In this case the gate arms will raise automatically without the need to scan the validation.
  3. Follow the on-screen instructions to make your payment. Cash, credit card, and validation are accepted.

Need help? Parking representatives can assist at the push of a button using the intercom on the pay machines.

Emergency Department at Strong Memorial Hospital
  • Located at 601 Elmwood Avenue.
  • If driving yourself, see the Emergency Department parking attendant prior to parking in the ED lot. The Emergency Department parking lot is reserved for patients who drive themselves only. There is no fee for patients.
  • After dropping off patients at the Emergency Department door (do not go to the ambulance bay), visitors may park in the hospital garage.

Printable Visitor Parking Information

Download a summary of patient and visitor parking options, including locations, fees, and valet services.

Patient and Visitor Parking Information – English (PDF)

Patient and Visitor Parking Information – Spanish (PDF)

Parking Fees

  • Strong Memorial Hospital Garage
  • Lot 8 – Medical Research Building (MRB)
  • Lot 14 – Saunders Research Building (SRB)
0 – 30 minutes Free
31 – 60 minutes $3
61 minutes – 2 hours $5
2 hours – 24 hours $6

Visitors who misplace their parking ticket will be charged the $6 daily rate.

 

Discount Advance Purchase Passes

Discounted parking passes can be purchased at the Visitor Parking Office in the Hospital Garage.

  • Minimum purchase: 3 passes per transaction

  • Maximum purchase: 10 passes

  • 1-day (one exit only) — $4.50 per pass

  • Passes expire after one year and can be shared with visiting family members or friends.

Paying for Parking

Please take your parking ticket with you while visiting to pay before exiting.

  • Automated Pay Stations — Located in the elevator lobbies on the ground and first floors; accept cash, credit cards, and validation stickers.

  • Pay-in-Lane Exit Stations — All exit lanes accept credit cards and validation stickers.

Need help?

If you are parked in:

Saunders Research Building (SRB) Lot or Medical Research (MRB) Lot
Push the intercom button on the pay machine for assistance, or call 585-275-4524.

Strong Memorial Hospital Garage
Visit the Parking Office on the ground floor of the garage, Monday through Friday, 6 a.m. until 11 p.m. and on weekends, 9 a.m. until 1 p.m. The Parking Office may also be reached by calling 585-275-4524.

For more visitor parking information, please visit Parking & Directions.

Valet Parking

Valet parking is available at the following locations:

Strong Memorial Hospital (at Main Entrance)

  • Vehicle drop off: 8 a.m. and 2 p.m., Monday through Friday
  • Vehicle pick-up: available 24 hours a day.
  • Cost: $8 per car (cash or credit).

 

Wilmot Cancer Center (on Crittenden Boulevard)

  • 7 a.m.–5 p.m., Monday through Friday
  • Cost: $8 per car

 

Vehicle Drop Off

Drive to the traffic circle where a parking valet will give you a valet ticket stub. You will need the stube to claim your vehicle after your visit.

Vehicle Pick Up

Go to the valet desk in the hospital lobby or Cancer Center lobby and hand the valet your valet stub. Alternatively, call the number on the bottom of the valet stub to have your vehicle ready for pick-up.

If leaving the hospital or Cancer Center after 5 p.m., speak with an Ambassador who will call the Parking office. You may also use the valet phone in the hospital’s main lobby to call Parking at (585) 275-4524. A Parking representative will come to the lobby to assist you.

If you have other parking considerations, please speak with your unit social worker.