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About Us

Contact Us

Main Office

Our staff are available virtually during business hours. Call (585) 276-5075, email, or visit our virtual front desk during business hours to

  • schedule a Zoom new intake appointment,
  • schedule a Zoom appointment with your access coordinator, and
  • get answers to questions.

Active DR Student Portal users can use the Request Appointment feature by logging in and following these instructions.

Taylor Hall
University of Rochester
P.O. Box 270195
Rochester, NY 14627
Phone: (585) 276-5075
Fax: (585) 276-2805

Academic Year Office Hours: 8 a.m. - 5 p.m.
Summer Hours: 8 a.m. - 4:30 p.m.

Accommodation Requests

Students, faculty, staff, and visitors are encouraged to contact our office if they require any disability-related accommodations in order to interact with us and make use of our services. Please email with any requests or questions.

Report Accessibility Concerns

Physical Accessibility

If you are having issues with physical accessibility in our campus buildings and spaces, please visit University Facilities and Services or contact Lynnett Van Slyke, the equal opportunity compliance director, at (585) 275-7814 or

Website Accessibility

The University of Rochester is committed to making its website as accessible, easy to use, and helpful as possible. If you are having issues or have suggestions for how we could improve the experience, please share your feedback.

Bias-related Incidents

If you know of an incident motivated by age, disability, ethnicity, gender, gender identity, gender expression, national origin, race, religion, or sexual orientation of the targeted person or group, please fill out a Bias-Related Incident Report.

Accommodation Concerns

If you have a concern or dispute regarding a disability accommodation, contact your access coordinator or follow the University of Rochester's grievance process.