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Classroom Support


At Event and Classroom Management (ECM), the Classroom Support Help Desk is committed to providing the highest level of service to faculty, staff, and students. We provide on-call assistance, deliverable items, and additional training to support audio-visual technology in classrooms and event spaces across Arts, Sciences & Engineering (AS&E).




During the 2018-2019 academic year, the ECM Help Desk:

  • Employed over 30 student employees
  • Performed over 27,000 tasks
  • Answered over 1,500 service calls
  • Serviced over 150 unique spaces

Hours of Operation

AS&E Academic Year7:00 a.m. to 11:00 p.m.
School Breaks*9:00 a.m. to 5:00 p.m.
University HolidaysCLOSED

* Special hours over College undergraduate breaks are arranged as necessary with a minimum advance notice of eight days.

(for full detailed schedule, click here)