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These offices are a great first point of contact for your questions or concerns. Know when you need help, where you need help, how you need help, and then actively seek it out.

David T. Kearns Center for Leadership & Diversity

Can answer questions about: Can answer questions for first-generation students about Kearns Center resources, such as, enrollment in first year seminar course (worth one credit), advising, academic and summer research opportunities, and pursuing graduate school. 
Location: 4-160 Dewey Hall
Phone: (585) 275-7512
Key contact: Melissa Raucci

Office of Minority Student Affairs (OMSA)

Can answer questions about: Campus support for underrepresented students and HEOP eligibility
Location: 2-161 Dewey Hall
Phone: (585) 275-0651
Key contact: Claudia Hernandez

Parent & Family Relations

Can answer questions about: Resources for parents and family on how they can support their student in college.  Support for students in having productive discussions with family and finding ways to include family in education. 
Location: 510 Wilson Commons
Phone: (585) 275-5415
Key contact: Dawn Bruner

Burgett Intercultural Center

Can answer questions about: diversity on campus, support for culturally diverse and LGBTQ students, and resources regarding bias-related incidents
Location: 305D Douglass Commons
Phone: (585) 275-5678

Center for Excellence in Teaching & Learning (CETL)

Can answer questions about: Study skills and tutoring
Location: 1-154 Dewey Hall
Phone: (585) 275-9049
Key contact: Sarah Gerin

College Center for Advising Services (CCAS)

Can answer questions about: Academic advising and important academic deadlines
Location: 312 Lattimore Hall, River Campus
Phone: (585) 275-2354
Key contact: Anika Simone Johnson

Disability Resources

Can answer questions about: Disability support
Location: Taylor Hall
Phone: (585) 276-5075
Key contact: Amy Wight

Education Abroad

Can answer questions about: Studying abroad
Location: 2-161 Dewey Hall
Phone: (585) 275-7532

1ST Gen Society (*Student Organization)

Can answer questions about: First-generation student experience

Gwen M. Greene Career & Internship Center

Can answer questions about: Exploring your career interests and making more informed decisions by connecting you to opportunities, resources and people to design your life!
Location: 4-200 Dewey Hall
Phone: (585) 275-2366
Key contact: Jodyi Wren

Hajim School of Engineering & Applied Sciences

Can answer questions about: Support for students studying engineering & applied sciences and the STEM Gems Program
Location: 301C Lattimore Hall
Phone: (585) 275-3954
Key contact: Nicholas Valentino

International Services Office (ISO)

Can answer questions about: Campus support for international students, obtaining work permission in the US
Location: 213 Morey Hall
Phone: (585) 275-2866

Office of Admissions and Financial Aid

Can answer questions about: Majors and minors offered and FASFA applications
Location: Wallis Hall
Phone: (585) 275-3221 / (585) 275-3226

Office of the Dean of Students (ODOS)

Can answer questions about: Activities and events on campus and the College’s Communal Principles
Location: 500 Wilson Commons
Phone: (585) 275-4085


UR/College Acronyms and Lingo

At the University of Rochester names of departments, offices, programs, and more are commonly referenced by an acronym or abbreviation, rather than their full name. The Office of Parent and Family Relations recognizes that this shortened language might pose some confusion for new students or other individuals less familiar with the University. Below is a list of the most commonly used acronyms and abbreviations by the University community as well as some general college lingo one would expect to hear on any college campus. Links to respective web pages with additional information are also provided.

Go to the acronyms and lingo page >

I'm First!

  • About: "I'm First! is an online community for first-generation college students—and their supporters. Hear inspiring stories and share your own, discover colleges that care about first-gen students, find answers to your questions about college, and receive guidance on the road to and through college."
  • Website:
  • Check out the I'm First! Blog for the latest first-gen updates and tips!

Future Global Leaders Fellowship Program

  • Mission: “Future Global Leaders (FGL) advocates a global vision of leadership for highly talented and resilient first-generation college students selected internationally.”
  • Goals: “Provide future leaders with global network, leadership, and vision.”
  • Program: “Each year, starting during the spring of their Freshman Year, FGL selects Fellows in the US and in other parts of the world to take part in its highly selective Program. From the end of Freshman Year until Graduation, FGL will: 1) enhance Fellows’ self-confidence and leadership skills, 2) provide them with early international exposure, and 3) develop a closely-knit, cohesive network with access to worldwide professional connections.” (Note: In 2014, two of the twenty-two total FGL Fellows selected were University of Rochester students)
  • Website:



  • Cushman, Kathleen. First in the Family: Your College Years, Advice about College from First-generation Students. Providence, RI: Next Generation, 2006. Print. 
  • West, Norman, and Olivia West. Debt Free at 33: 33 Ways You Can Become Financially Free. Rochester, NY: West Advisory Group, 2012. Print.