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Food Pantry

About the Pantry

several shelves of dry good food items including cereals, chips, and granola bars

COVID-19 Food Pantry Updates and FAQ

As we continue to stay dedicated to serving and supporting all students and postdocs who remain on-campus and in the Rochester area during the COVID-19 health concerns, we must also implement important changes in our operation to reduce health risk. The Food Pantry will no longer be operating in a Supermarket Shopping format, but instead will be using a Campus Community Connection (CCC) form to process Grocery Bag orders for pick-up.

Who is currently eligible to use the Food Pantry?

During these times of heightened need, the Food Pantry will be expanding its eligibility and will be open to ALL undergraduate and graduate students, as well as postdoctoral appointees, at the University of Rochester.

Who should be using the Food Pantry?

While the Food Pantry is need-blind and does not require income or financial aid information to be served, in order to be able to make our supplies last and meet the current high demand, we ask that you consider whether the Food Pantry is right for you. 

The Food Pantry should be used by any students or postdocs who:

  • is food insecure;
  • may be facing a change in employment status;
  • is currently in quarantine or isolation.

While we understand that going to the grocery stores can be difficult for everyone at this time, if you have the financial means to do so, we ask that you consider the following options before using the Food Pantry: Grubhub, Amazon Pantry, Walmart Grocery Delivery, InstaCart.

When and where can Grocery Bags be picked up?

River Campus Location

Students and postdocs from AS&E, Warner, and Simon should use this branch, and can pick up their ordered bags at Wilson Commons 104 on Mondays, Thursdays, and Fridays. A 30-minute window between 3 p.m. and 7 p.m. will be selected when completing the form and then confirmed.

URMC Location

Students and postdocs from the School of Nursing, School of Medicine and Dentistry, and the Eastman Institute of Oral Health should use this branch, and can pick up their ordered bags at LeChase Assembly Hall, Room G-9576 on Mondays, Thursdays, and Fridays. Bags can be picked up any time between 2:45 p.m. and 4:45 p.m. If these times wont work for you, please call/text (585) 749-9635 and we will coordinate something better for you. Parking will be available in the SMD MRB lot outside the Flaum Atrium entrance, and visitors may tell the parking attendant they are there for the Food Pantry. LeChase Assembly Hall is located just inside the School of Medicine and Dentistry entrance on the left.
Map of the University of Rochester Medical Center

Eastman School of Music Location

Eastman School of Music students should use this branch. ESM students should not use the Order Form to place an order, but can instead arrange for an order and pick-up time by emailing

When should Grocery Bag orders be placed?

Orders should be placed by the midnight prior to selected pick-up day.

What if I miss the order deadline?

Depending on what time it is, we may be able to help you with a same-day order. Before using the form to place an order, please email directly.

What if I am in quarantine or isolation?

If you are in quarantine or isolation in campus housing, we will work to do a non-contact delivery. Please complete the form as normal, and input this information when asked.

What if I am not in quarantine or isolation, but do not feel well?

If you are feeling unwell, we ask that you do not come to pick-up your bag. Please stay within your residence and ask a friend to pick up your bag for you. When completing the form, you can indicate that you are sending someone else to pick up your bag.

What is in a Grocery Bag?

Groceries bags will be filled with 7 to 10 non-perishable food items. Please note that when completing the form, you are not placing a direct order. Your preferences checked within the form will help us create your bag, but no food items can be guaranteed. The form requests information on dietary restrictions. We will do our best to avoid items that you did not indicate as preferred.

Who should I contact if I have any questions or need more information?

Please feel free to contact the Food Pantry Coordinator, Jordan Ratzlaff, at

How can I continue to support the Food Pantry?

At this time, the Food Pantry can be supported in a variety of ways. Support our Crowdfunding effort and make a monetary donation online to help as we purchase food to stock our shelves.

Donations can also be made via our Amazon Wishlist. Food items on Amazon currently go in and out of stock quickly, and our list may not be up to date with In Stock items. We are in need of ALL non-perishable food items at this time, and encourage you to look for items that are not on the list that may be in stock. You can also get in contact with the Pantry Coordinator to coordinate donations through other grocery delivery services, such as Walmart and Wegmans.