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University Health Service

Locations and Hours

ANNOUNCEMENT FROM UHS – 3/20/20

UHS Hours – Beginning Monday, March 23, 2020
Following Governor Cuomo’s Executive Order, the University Health Service will be on minimal staffing beginning Monday, March 23, 2020. Entrance to the UHS Building and the UHS office in the Medical Center is limited to UHS staff and patients with scheduled appointments. If you are coming to UHS, please call 585-275-2662 before coming into the office.

  • UHS River Campus Office (UHS Building)This office will be open weekdays from 8:00-5:00 with minimal staffing. Beginning June 1, the office will be open weekdays from 8:00-4:30. (Please Note: The office will close at 4:00 on Friday, May 29.)
  • UHS Medical Center Office – This office will be open weekdays from 8:00-4:30 with minimal staffing.(Please Note: The office will close at 4:00 on Friday, May 29.)
  • UHS Eastman School Office – This office will be closed for the remainder of the semester.
  • UHS Administrative Office (4th Floor) – The UHS Administrative Office has moved to the fourth floor of the UHS Building. The Administrative Office is closed to visitors. The majority of staff members will be working from home and will be available by e-mail.
  • University Counseling Center (3rd Floor) – UCC will be offering virtual therapy sessions to full-time students. Check the University Counseling Center on this website for more information for virtual therapy services for students. Call 585-275-3113 for assistance.

Whenever UHS offices are closed, a UHS physician and a UCC mental health professional are on-call and available for urgent concerns that cannot wait until the offices re-open. If you need medical assistance, call UHS at 585-275-2662. For mental health assistance, call UCC at 585-275-3113.

UHS Locations and Hours

The University Health Service (UHS) has medical offices on the River Campus, in the Medical Center, and at the Eastman School of Music. Visits to the University Health Service are covered by the mandatory health fee. Visits to UHS are by appointment. To schedule an appointment at any UHS office, call (585) 275-2662. During the week, appointments are available with UHS physicians, nurse practitioners, and registered nurses. On weekends, the office is staffed by a registered nurse. Appointments for pre-employment health assessments and other occupational health services are scheduled at the UHS Medical Center Office. (See below.)

Whenever UHS offices are closed: A UHS physician is on-call and available by phone for urgent concerns that cannot wait until the offices re-open. Call 585-275-2662 for assistance.

During the Summer: The hours change at the UHS offices. For specific information about hours during the summer, check UHS Summer Hours

UHS River Campus Office

facade of University Health Service buildingPhone: (585) 275-2662
1st Floor, UHS Building (UHS Building Map)
738 Library Road, Box 270617, River Campus, Rochester, NY 14627

Academic Year Hours
PLEASE NOTE: The office will be open weekdays from 8:00-5:00 for the remainder of the Spring 2020 semester and during the summer.

  • Monday, Wednesday, Thursday 8:00 a.m.–9:00 p.m.
  • Tuesday 9:00 a.m.–9:00 p.m.
  • Friday 8:00 a.m.–5:00 p.m.
  • Saturday 9:00 a.m.–5:00pm
  • Sunday 1:00pm-6:00pm
  • This office is open weekdays during breaks and summers.

Hours During the Summer (June 1-August 14) – See UHS Summer Hours.

  • Monday through Friday – 8:00am to 4:30 p.m. (Please Note: The office will close at 4:00 on Friday, May 29.)
  • During the summer, the office is closed for the following holidays: Memorial Day (Monday, May 25) and the Fourth of July (Friday, July 3)

UHS Medical Center Office

Phone: (585) 275-2662
Room 1-5077, UR Medical Center (If driving to this office, park in the ramp garage by the Strong Memorial Hospital entrance. Exit the garage at the first floor. Walk by the Information Desk and follow the orange ceiling tags to the UHS office in Room 1-5077.)

Academic Year Hours

  • This office is open weekdays throughout the year.
  • Monday, Wed., Thursday, Friday 8:00 a.m.–12:00 pm, 12:30-4:30 (On Tuesdays, the office opens at 9:00 a.m.)

Hours During the Summer (June 1-August 14) – See UHS Summer Hours.

  • Monday through Friday – 8:00am to 4:30 p.m. (Please Note: The office will close at 4:00 on Friday, May 29.)
  • During the summer, the office is closed for the following holidays: Memorial Day (Monday, May 25) and the Fourth of July (Friday, July 3).

UHS Eastman School Office

Phone: 585-275-2662 
Room 106, ESM Student Living Center

  • Monday-Friday 9:30 a.m.–4:30 p.m. PLEASE NOTE:  This office will be closed for the remainder of the Spring 2020 semester and during the summer.
  • During the summer, this office is closed.

UHS Health Promotion Office

Phone: 585-273-5770
4th Floor, UHS Building – This is a new location, as of 4/18/20.
738 Library Road, Box, 270617, River Campus, Rochester, NY 14627

Academic Year Hours

  • Monday-Friday, 8:30 a.m.–5:00 p.m.

Hours During the Summer (June 1-August 14)

  • Monday through Friday – 8:00am to 4:30 p.m. (The office will close at 4:00 on Friday, May 29.)
  • PLEASE NOTE: The staff members are working remotely and can be reached by e-mail. Check Contact Us in the Health Promotion portion of this website for email addresses.
  • During the summer, the office is closed for the following holidays: Memorial Day (Monday, May 25) and the Fourth of July (Friday, July 3).

UHS Administrative Office

Phone: 585-275-7315
4th Floor, UHS Building – This is a new location, as of 4/18/20.
738 Library Road, Box, 270617, River Campus, Rochester, NY 14627

Academic Year Hours

  • Monday-Friday, 8:00 a.m.–5:00 p.m.

Hours During the Summer (June 1-August 14)

  • Monday through Friday – 8:00am to 4:30 p.m. (The office will close at 4:00 on Friday, May 29.)
  • Some of the staff members are working remotely and can be reached by e-mail. Check the UHS Directory for email addresses.
  • During the summer, the office is closed for the following holidays: Memorial Day (Monday, May 25) and the Fourth of July (Friday, July 3).
Contact UHS             About Us (Primary Care)         About Us (Health Promotion)