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University Counseling Center

If you are in crisis or would like to speak to someone immediately,

please call UCC at (585) 275-3113. A UCC Professional is on-call 24/7.

We know this is a difficult time and we are here to help.  Please see information below regarding available resources and counseling service options.

If you are outside of the US, the Suicide Stop website contains mental health emergency resources across the world.

The UCC stands against the continuing Racially Motivated Violence in this country.  The recent murders of Asian and Asian American people in Atlanta, violence directed toward people of Asian descent across the country, and the continuing violence and killing of Black men and women in the United States is a source of rage, grief and pain.  We strongly encourage students, faculty and staff to find affirming voices and support in this time of so many feelings and different reactions from the world around us.  We recognize that the death of Daniel Prude and the recent court decision about the police officers involved in his death remains on our minds here in Rochester. AND the pandemic as well as systemic racial inequality continues to create a burden for people of color throughout this city and this country.

The UCC remains committed to supporting all of our U of R students. Through the pandemic, we will continue to provide consultation and counseling through teletherapy. Please call us at (585) 275-3113.

Diversity, Equity, and Inclusion at UHS/UCC/HPO

Schedule an Appointment

To schedule your first appointment, call us at (585) 275-3113. For more information about appointments with UCC, click here.

Resources for Students

The University Counseling Center (UCC) recognizes the unique challenges that COVID-19 has introduced into our daily lives. UCC has developed several ways to support students during this time. Check COVID Coping & Resources to learn more about Support from UCC, 24/7 Crisis Services, Coping Strategies: FACE COVID, and COVID Coping Resources.

We also recognize that it can be challenging to find a way to safely connect with your peers. Check out these in-person subject study spaces to help you safely study with your peers in your same discipline.

Counselor in Residence Program
University Counseling Center (UCC), the Department of Public Safety (DPS), and the Office of Residential Life have collaborated to develop the Counselor in Residence (CIR) Program. Learn more about crisis services.

UR Students, Staff, and Faculty

If you are a University of Rochester student, or you are concerned about a University of Rochester student who is experiencing a mental health emergency: Please call the University Counseling Center (UCC) Professional On-Call at (585) 275-3113.

If you have someone you are concerned about, remember that UCC is available for consults 24/7, just call us (585) 275-3113, or make use of the CARE Network to help someone get connected to all the support and UR services they need!


UCC has partnered with ThrivingCampus to make it easier for students to learn more about community mental health providers and access treatment off campus and in many other states. ThrivingCampus is an online directory that allows UR students to access a list of off-campus, licensed mental health clinicians. Go to or make an appointment for an Initial Assessment with one of our therapists for assistance. The website also includes resources to assist students through the process of securing off-campus outpatient care.

If you are a provider and wish to participate in the University of Rochester Thriving Campus  site, please use this link: Thriving Campus – for providers to create a new free account or to update your existing account.

Release of Information:

If you are asked to fill out a Release of Information, please download and fill out one of the above files.

When complete, you can either:

  • Fax or mail to the number/address on the top of the form
  • Scan the document and email to the University Counseling Center; this is a secure email box
  • Upload to UHSConnect – for instructions on how to do this click here

Accommodation Requests

UHS and UCC do not provide disability accommodation evaluations and recommendations. The Office of Disability Resources maintains this list of off campus providers who do provide disability accommodation evaluations. Please go to the Office of Disability Resources for more information on academic, housing and dining accommodations.

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Helpful links

UCC Diversity & Mission Statements
When You are Facing Traumatic Stress
Thriving Campus – for students
Thriving Campus – for providers
Screening for Mental Health website