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University Counseling Center

If you are in crisis or would like to speak to someone immediately,

please call UCC at (585) 275-3113. A UCC Professional is on-call 24/7.

We know this is a difficult time and we are here to help.  Please see information below regarding available resources and counseling service options.

If you are outside of the US, the Suicide Stop website contains mental health emergency resources across the world.

Our UCC staff joins with the U of R campus, the city and the nation in grief, rage, pain and so many other reactions to the killing of yet another unarmed Black man, Daniel Prude. We are still reeling from the killings of George Floyd, Ahmaud Arbery, Breonna Taylor, and countless others both known and unknown to us.  These recent instances of violence, harassment, and injustice highlight the daily racial trauma experienced by African American and Black identified people in this country, including here in Rochester, NY.

For communities of color these incidents also occur in the context of a starkly unequal burden of the COVID19 pandemic.

The UCC remains committed to supporting all of our U of R students. Through the pandemic, we will continue to provide consultation and counseling through teletherapy. Please call us at (585) 275-3113.

Schedule an Appointment

To schedule your first appointment, call us at (585) 275-3113. For more information about appointments with UCC, click here.

Resources for Students

The University Counseling Center (UCC) recognizes the unique challenges that COVID-19 has introduced into our daily lives. UCC has developed several ways to support students during this time. Check COVID Coping & Resources to learn more about Support from UCC, 24/7 Crisis Services, Coping Strategies: FACE COVID, and COVID Coping Resources.

UR Students, Staff, and Faculty

If you are a University of Rochester student, or you are concerned about a University of Rochester student who is experiencing a mental health emergency: Please call the University Counseling Center (UCC) Professional On-Call at (585) 275-3113.

If you have someone you are concerned about, remember that UCC is available for consults 24/7, just call us (585) 275-3113, or make use of the CARE Network to help someone get connected to all the support and UR services they need!


UCC has partnered with ThrivingCampus to make it easier for students to learn more about community mental health providers and access treatment off campus and in many other states. ThrivingCampus is an online directory that allows UR students to access a list of off-campus, licensed mental health clinicians. Go to or make an appointment for an Initial Assessment with one of our therapists for assistance. The website also includes resources to assist students through the process of securing off-campus outpatient care.

If you are a provider and wish to participate in the University of Rochester Thriving Campus  site, please use this link: Thriving Campus – for providers to create a new free account or to update your existing account.

Release of Information:

If you are asked to fill out a Release of Information, please download and fill out one of the above files.

When complete, you can fax or mail to the number/address on the top of the form or scan the document and email to the University Counseling Center; this is a secure email box

Accommodation Requests

UHS and UCC do not provide disability accommodation evaluations and recommendations. Please go to the Office of Disability Resources for more information on academic, housing and dining accommodations.

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Helpful links

UCC Diversity & Mission Statements
When You are Facing Traumatic Stress
Thriving Campus – for students
Thriving Campus – for providers
Screening for Mental Health website