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University Counseling Center

UCC Summer Hours

RCO – The office will be open Monday thru Thursday 8:30 am – 5:00pm, Friday 8:30 am – 4:00pm; there are no late hours.
We will resume regular hours Monday, August 12th.

Closed for UR holidays:

  • Monday, 5/27/19 (Memorial Day)
  • Thursday, 7/4/19 (4th of July) and Friday 7/5/2019

ESM – The office is closed

MCO – Closed for UR Holidays:

  • Monday, 5/27/19 (Memorial Day)
  • Thursday, 7/4/19 (4th of July) and Friday 7/5/2019
  • Friday summer hours (close @ 4pm) on 5/24/19 thru 8/9/19.

UCC is on the move!

With the construction of the fourth floor beginning during the summer of 2019, the UCC office will change location for the first stage of construction.

During the week of May 27-31, the University Counseling Center (UCC) will re-locate to the 2nd floor of the UHS Building. UCC will see clients in their 3rd floor offices on Tuesday, May 28. The office will be closed Wednesday, May 29 through Friday, May 31, except for crisis situations. Call 585-275-3113 for assistance.

Beginning on Monday, June 3, all UCC appointments will take place in their new location on the 2nd floor of the UHS Building. Phone numbers and e-mail addresses will remain the same.

Signs will be placed in the lobby of the building and on each floor to direct people. If you need help finding your way, please ask. We want to help you find your way to the correct office.

UR students, staff and faculty

If you are a University of Rochester student, or concerned about a University of Rochester student, who is experiencing a mental health emergency, please call the University Counseling Center (UCC) Professional On-Call at (585) 275-3113

If you have someone you are concerned about, remember that UCC is available for consults 24/7, just call us (585) 275-3113, or make use of the CARE Network to help someone get connected to all the support and UR services they need!

We invite you to learn more about UCC by exploring this website and by calling or visiting us.


Initial Assessment Appointment Information for New and Returning Clients

Welcome to UCC!

UCC provides a comprehensive initial assessment and an individualized treatment plan for full time students and other members of the University of Rochester community who pay the mandatory health fee. Based on the initial assessment, a treatment plan is developed by the clinician that addresses the our client’s unique needs and concerns. This plan may include recommendations such as, but not limited to: group therapy, workshops, brief therapy, referrals to community provider for specialized treatment or longer term therapy services, Therapist Assisted On-line (TAO), case management services, psychiatry or other campus services.

Please complete the following steps before your first scheduled appointment or your first visit of the academic year. The steps will take approximately 30 minutes to complete so we encourage you to do them prior to your appointment to maximize the time you have with your therapist.

Step 1: Sign up for UHSConnect
If you haven’t already, please sign up for UHSConnect prior to your first visit. The UHSConnect portal is the only secure way to allow communication between your UCC therapist and you as well as your UHS providers. Additionally, at the start of your initial session, the portal is used to send you the CCAPS—a comprehensive initial assessment tool which helps identify symptoms and areas of concern. The CCAPS is also administered at regular intervals throughout your treatment to assess change in psychological symptoms during treatment.

Step 2: Fill out the Intake Information and Consent to Treatment Forms

Step 3: Arrive 15-20 minutes early to your scheduled appointment. You will be asked to log into the UHSConnect portal to fill out the CCAPS. Don’t forget to bring your Intake Forms and to remember your unique UHSConnect ID number and password.


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Helpful links

UCC Diversity & Mission Statements
When You are Facing Traumatic Stress
UR Community Provider Database
UR Guidelines for Accommodation Requests
Screening for Mental Health website