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Services

Tickets

The WCSA Ticket Program offers student organizations and University departments a way to sell tickets to a variety of on and off campus events. The Common Market serves as the primary box office for the College and uses University Tickets to process all ticket transactions. Student Organizations and Departments should read the Ticket Policy (link?) and all customers should read the Customer Ticket Policy.

How to Purchase Tickets

To purchase tickets, you must have a University Tickets account. University students and employees have their University Tickets account linked to the NetID and password, although they still must log in and set up their account. General public members can use their personal emails to create their own account. Alumni should create an account as a general public member. Simply go to University Tickets and click on the yellow "Login/Register" button, followed by either the “Students/Faculty/Staff” or “General Public” button.

After an account has been created customers may go to The Common Market to purchase tickets in person. Some tickets may also be available for online purchase at University Tickets. In order to cover online credit card processing fees faculty, staff, graduate students, and general public members will be charged a $4 online service fee. University undergraduate students have had their fee subsidized by the Students Association.

All ticket purchases are final and Wilson Commons Student Activities (WCSA) will not issue any refunds or returns. For policy information, please review the full policy for purchasing tickets. For questions or assistance, please email the assistant director of student life operations, Ken Beck.

How to Sell Tickets

Student organizations and University departments can use the WCSA Ticket program to sell tickets to events by reviewing the Ticket Policy and then submitting a Ticket Request form on the Campus Community Connection (CCC) website. Tickets for new events go on sale every Monday morning, during the academic year, at 11 a.m. (when The Common Market opens). Ticket Request forms must be submitted no later than Wednesday at 11:59 p.m. to qualify for the following Monday on-sale date.

For questions or assistance, please email the assistant director of student life operations, Ken Beck.

The Mobile Box Office

A new service being offered through the WCSA Ticket Program is the ability to sell tickets at the door on behalf of student organizations. The Mobile Box Office is a movable box office equipped with a ticket printer, credit card machine, cash box, and laptop. The Mobile Box Office is staffed by a WCSA student employee and run through The Common Market. With the ability to accept cash and credit cards, door sales are now more convenient for your event’s attendees than ever before!

The Mobile Box Office is only available to student organizations and can be requested through the Ticket Request form. Student organization events with 50 or more guests are required to use The Mobile Box Office if they would like door sales at the event. If an event has less than 50 guests in attendance than the student organization can request preprints and petty cash through the Ticket Request form. 

Advertising/Marketing Ticket Sales

To help promote your ticketed event you can choose to submit a flyer to TheCommonMarket@rochester.edu for posting on The Common Market Digital Signage. This television screen is located to the right of The Common Market and displays information regarding ticketed events. Flyers should follow the same criteria outlined on the Digital Signage page.

Additionally, you can send in a thumbnail image to be displayed with your event on University Tickets. Thumbnail Images should be a square JPG or GIF file; recommended size is at least 200px by 200px.

All organizations also have their own ticket page on University Tickets. If your organization would like to update your page with photos, banner images, or custom text, please contact Ken Beck the assistant director of student life operations.