The University of Rochester’s spirit of curiosity and creativity is fueled by the drive of faculty, staff, and healthcare providers who bring new ideas to life every day. At URochester, employees are encouraged to think ambitiously and work purposefully. In the “Living Our Values” series, get to know some of the many individuals who make our lives “ever better” by turning our mission into action each day.
A steady guide, navigating care with kindness—Meet a member of our nurse navigator team
Kimberly (Kim) Barrett
Lead GI Procedure Nurse Navigator
Gastroenterology and Hepatology Outpatient
What inspired you to become a nurse and eventually a nurse navigator?
At the age of 14, I started working in a retirement home, where I was initially assigned to the kitchen. By the time I was 16, I had begun assisting residents with their daily needs. Connecting with and supporting the residents inspired me to pursue a career in nursing, igniting a passion for caring for others that guides me to this day.
How do you support patients and families through their care journey?
I coordinate care for patients undergoing diagnostic and therapeutic gastrointestinal (GI) procedures that require anesthesia or moderate sedation, such as colonoscopies, endoscopies, endoscopic Retrograde Cholangiopancreatography (ERCP), and endoscopic ultrasound (EUS). My primary focus is collaborating with our advanced practice providers and supporting patients.
In this role, I provide comprehensive patient education related to procedure preparation, medication management, and post-procedure recovery expectations. Many of the patients I support have medically complex situations, and I work collaboratively with the interdisciplinary care team to ensure they are medically optimized and scheduled in the most appropriate care setting to safely proceed with their procedure.
What part of your role makes you most proud?
Knowing that I’ve made a direct impact on patient care is very meaningful to me. My goal is always to ensure patients feel informed, supported, and confident as they move forward with their procedure. By providing education, reassurance, and guidance, I’m able to help reduce anxiety and help patients feel more comfortable throughout their care experience.
What does a typical day look like for you?
My role involves a significant amount of multitasking. I review patient charts for those not yet scheduled to ensure they are medically appropriate and prepared for their upcoming procedures. I also work collaboratively with the Center for Perioperative Care to support patients who are already scheduled but may have new or ongoing health concerns that could impact anesthesia or procedure safety. In addition to this, I answer patient phone calls, provide education and reassurance, and assist team members as needed to support a smooth coordination of care.
What skills are most important in your role?
Flexibility, patience, strong multitasking skills, and a team-centered approach.
What does the career path entail for becoming a nurse navigator?
Registered Nurse (Bachelor’s degree) with a minimum of three (3) years of experience is required. Experience in Gastroenterology (GI) is strongly preferred but not required.
What advice would you give someone considering this role?
It’s a great role with a lot of autonomy, which allows you to take ownership of your work and make a real impact. The schedule is generally flexible, making it easier to balance work with other commitments. Overall, it’s rewarding for those who enjoy supporting patients, collaborating with a team, and managing multiple tasks independently.