A Safe, Welcoming, and Supportive Culture for All
ICARE—an acronym for Integrity, Inclusion, Compassion, Accountability, Respect and Excellence—provides the foundation for how we treat people at the Medical Center.
New Employee Orientation
We’re excited you’re joining our team.
Welcome to the University of Rochester
We are a diverse community in which all who work, teach, create, and provide care are welcome and respected. We are honored that you have chosen to join our team.
Discover our purpose
Our values define our mission. The institution’s mission is to Learn, Discover, Heal, Create—and Make the World Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability.
Educating the Future
Founded in 1850, Rochester is one of the world’s leading research universities. Always pushing and questioning, learning and unlearning, more than 12,000 students pursue their academic goals in an environment designed to inspire, support, and empower them.
Advances Happen Here
The Medical Center is focused on making the lives of our patients, teams, and communities better by delivering hope, pursuing cures, and transforming medicine.
Seeking Answers
Research at Rochester is fueled by the relentless quest to improve humankind. Students and faculty broaden our understanding of our world through embracing creativity, innovation, and state-of-the-art technology.
What’s Happening
The University of Rochester News Center is a great place to see all the great work happening across the institution. From Science and Technology to Society and Culture, take pride in our community that continues to frame and solve the greatest challenges of the future.
One University
University of Rochester organizational structure
The University of Rochester is the region’s largest employer, and is made up of a variety of areas of service, including URMC and UR Medicine. This graphic is a helpful overview for better understanding the University’s structure.
New employee onboarding
Your manager or department contact will be your resource for information and answers to any questions you may have in advance of your first day.
Your first day
On your designated start date, you will report directly to your department unless your hiring department provides other instructions. Remote workers should discuss expectations in advance with their manager and get information on equipment and how to get set up. In addition, Nursing Practice staff will receive orientation instructions from HR or the Center for Nursing Professional Development at (585) 273-4270.
Follow the steps below once you get to your department to progress through the required steps for onboarding within your first few days. Don’t worry, you won’t have to do it alone. Managers, support staff, and HR and IT contacts are available to help you every step of the way if you have any trouble.
- Meet your manager or department contact.
- Your department may set up a schedule of tours and meetings for your first week. Now is a good time to ask for information about those and who to reach out to for help.
- At some point on your first day, you will be provided access to a computer or work station to initialize your login credentials.
- Please note, your Account ID cannot be activated until your start date.
- To initialize your account, look for your URID in the personal email from your HR Service Center Liaison.
- Go to tech.rochester.edu/services/account-initialization-new-user, click Initialize Account, and enter your URID and date of birth to get started.
- For questions about your URID, contact ASK-URHR at (585) 275-8747.
Use your Active Directory username and password to log into your computer and Microsoft Outlook. Please see your manager with any questions.
Use your Active Directory to log in to myURHR Workday:
- Update personal and emergency contact info.
- Confirm federal, state, and local tax elections.
- Set up direct deposit.
- Approve Remote Work Agreement (if applicable) and indicate whether fully remote or hybrid. For questions about myURHR Workday, contact ASK-URHR at (585) 275-8747.
Your ID photo badge is used to identify you as an employee, securely enter certain areas, ride the UR shuttle system, and may be used for certain employees to record time worked.
To get your badge, visit the designated ID Office in person. Bring your photo ID.
- River Campus: Susan B. Anthony Halls, Customer Service Center, first floor, (585) 275-3975
- Medical Center: G-7009, (585) 273-2000
- Check with a manager to confirm whether or not your work location requires a parking permit.
- Review parking options available
- Purchase a permit specific to your work location.
- Review your onboarding plan.
- Schedule job-specific training, if required.
Review departmental policies and procedures.
Week 1-2
Complete your online orientation training in MyPath
The University of Rochester requires training for all new employees in MyPath, our online learning and development platform. Employees will be assigned a version of the training based on work location (Medical Center or non-Medical Center) that must be completed by Day 7. The topics covered in each training are below.
Sign into MyPath and complete your assigned training by the due date.
If orientation training doesn’t appear in your learning transcript, search MyPath for the course name that corresponds to your work location.
Vision and Values (10 minutes)
Getting Started (10 minutes)
- About Us (Learn, Discover, Heal, Create)
- Payroll and Benefits (myURHR, Plan Eligibility, Enrollment, Pay)
- Environmental Health & Safety (Emergency Preparedness, Fire Safety, Electrical Safety, HazCom, BBP, Slips/Trips/Falls, Ergonomics)
- Integrity & Compliance (Employee Responsibilities, Integrity Helpline, Compliance Resources)
- Public Safety (ID Badge, UR Alert, Reporting an Emergency)
- Parking Services (Portal, Vehicle Assistance, UR Connections)
Communications (10 minutes)
Key Policies and Expectations (10 minutes)
- Code of Conduct
- Probationary Period (Policy 169)
- Dress Code (Policy 157)
- Work Schedule/Work Hours (Policy 172)
- Meal Periods (Policy 172)
- Rights of Employees to Express Breast Milk (Policy 174)
- Compliance Education (Policy 114)
- Tobacco-Free Institution (Policy 170)
- Drug-Free Workplace (Policy 171)
- Affirmative Action (Policy 102)
- Grievance Procedure (Policy 160)
- Discrimination and Harassment (Policy 106)
- Compensation Discussions and Disclosures (Policy 196)
- Notice of Electronic Monitoring
FERPA: Protecting Student Privacy (15 minutes)
HIPAA – Privacy and Security (30 minutes)
Title IX Training (25 minutes)
Information Security Policy (20 minutes)
Confidentiality Statement (5 minutes)
Policy on Acceptable Use of Information Technology and Resources (5 minutes)
Emergency Preparedness & Incident Command at the University of Rochester (20 minutes)
Fire Safety (20 minutes)
Asbestos Awareness (10 minutes)
Ergonomic & Back Safety (10 minutes)
Fall Prevention & Walking Working Surfaces (10 minutes)
Hazard Communication & Global Harmonization (15 minutes)
Active Shooter Awareness (20 minutes)
Unconscious Bias in the Workplace (15 minutes)
Minimum Standards for Programs for Minors and Children (10 minutes)
Title IX Training (25 minutes)
NYS Sexual Harassment Prevention (35 min)
Vision & Values (10 minutes)
Getting Started (10 minutes)
- About Us (Learn, Discover, Heal, Create)
- Payroll and Benefits (myURHR, Plan Eligibility, Enrollment, Pay)
- Environmental Health & Safety (Emergency Preparedness, Fire Safety, Electrical Safety, HazCom, BBP, Slips/Trips/Falls, Ergonomics)
- Integrity & Compliance (Employee Responsibilities, Integrity Helpline, Compliance Resources)
- Public Safety (ID Badge, UR Alert, Reporting an Emergency)
- Parking Services (Portal, Vehicle Assistance, UR Connections)
Communications (10 minutes)
HIPAA (30 minutes)
Key Policies and Expectations (10 minutes)
- Code of Conduct
- Probationary Period (Policy 169)
- Dress Code (Policy 157)
- Work Schedule/Work Hours (Policy 172)
- Meal Periods (Policy 172)
- Rights of Employees to Express Breast Milk (Policy 174)
- Compliance Education (Policy 114)
- Tobacco-Free Institution (Policy 170)
- Drug-Free Workplace (Policy 171)
- Affirmative Action (Policy 102)
- Grievance Procedure (Policy 160)
- Discrimination and Harassment (Policy 106)
- Compensation Discussions and Disclosures (Policy 196)
- Notice of Electronic Monitoring
HIPAA (30 minutes)
Information Security Policy (20 minutes)
Confidentiality Statement (5 minutes)
Policy on Acceptable Use of Information Technology and Resources (5 minutes)
EHS Asbestos Awareness Training (10 minutes)
Active Violence in a Clinical Setting (14 minutes)
Safe Movement Handling (15 minutes)
Workplace Health (5 minutes)
Unconscious Bias (20 minutes)
Minimum Standards for Programs for Minors and Children (10 minutes)
Title IX Training (25 minutes)
NYS Sexual Harassment Prevention (35 minutes)
Mandatory In-Service (30 – 90 minutes) *
*Clinical Mandatory In-Service Education based on role
Enroll in Benefits
The University of Rochester offers eligible faculty and staff (both full-time and part-time) a wide range of benefits that work together to provide a comprehensive benefits program. A benefit packet will be provided to regular full and part-time employees as well as SEIU employees at the time the I-9 and other hire forms are completed at the Employment Center. Since eligibility for the plans varies, the Eligibility and Enrollment page is designed to assist you in determining your own eligibility based on your status with the University.
In addition to this packet, there are helpful links below to the plan materials and videos that are designed to assist you in understanding the University’s benefit plans. Please take special note of the enrollment deadlines. It is very important that you make your elections in the timeframe listed to ensure proper enrollment and benefit eligibility.
Employee benefit summaries and forms
Download full PDF overviews of the benefits available to you based on your role at the University of Rochester.
At the University of Rochester, we’re proud to offer faculty and staff a comprehensive benefits and compensation package called Total Rewards. Learn more about all the benefits that will be available to you once you begin your employment with us.
- Health care, dental, and vision
- Retirement plans
- Wellness
- Programs and perks
- Dig deeper on our Total Reward web page
For questions about benefits, contact Total Rewards at (585) 275-2084 or totalrewards@rochester.edu
- Eligibility Information and Important Enrollment Deadlines
- ALEX – an interactive benefits decision tool
- ANDY – an interactive retirement program tool
- Long-Term Disability Information
- Long-Term Disability Frequently Asked Questions
- Retirement Service Credit Waiver – To receive credit for service at another eligible institution, you must complete the retirement service credit form that is in the on-boarding tasks in myURHR workday. If you do not complete it during that process, you will need to type in the search bar “Create Request” and click the “Create Request” result. You will then be prompted for a Request Type, select “All”, then select “UR 403b Service Credit Request Form” and click “OK”. Complete form entirely and click “Submit”.
Many benefits will roll over from year to year, if no changes are made including; medical, dental, VSP, MetLife Legal and Life Insurance.
Have Questions? Email ASK-URHR or call (585) 275-8747.
Learn about faculty and staff support
We believe that supporting our staff not only helps them thrive in their roles, but also contributes to their overall professional success. With more than 30,000 employees, we have many departments besides Human Resources dedicated to supporting our staff. Click each link to learn more about some of these departments and the services they offer:
University-wide contact guide
Below, you’ll find a list of websites and phone numbers for frequently used University-wide resources. A printable version is available in this PDF.
Website: urmc.rochester.edu/eap.aspx
Phone: (585) 475-0432
Website: urmc.rochester.edu/pharmacy/pharmacies/employee.aspx
Phone: (585) 276-3900
Website: safety.rochester.edu
Phone: (585) 275-3241
Submit a question using this web form.
You can also email ask-urhr@rochester.edu or call (585) 275-8747.
Visit the Benefits page on our website to learn more, or visit the Benefits Contacts page to find the most specific contact for your needs.
Visit the Policies website to explore our HR policies.
Phone:
(585) 273-4320 (River Campus)
(585) 275-2513 (Medical Center)
Website: rochester.edu/diversity
Phone: (585) 273-2760
Website: rochester.edu/parking
Phone:
(585) 275-4524 (Medical Center/River Campus)
(585) 274-1084 (Eastman School of Music)
Website: rochester.edu/parking/mail-services/
Phone:
(585) 275-3991 (River Campus)
(585) 275-2630 (Medical Center)
Website: rochester.edu/public-safety
Phone: (585) 275-3333 or x13 for an emergency from a University phone
Email: offcomm@rochester.edu
Phone: (585) 275-4118
Website: rochester.edu/parking/shuttles
Phone: (585) 275-5953
Website: rochester.edu/uhs
Phone:
(585) 275-2662 (Medical Center/River Campus)
(585) 274-1230 (Eastman School of Music)
Website: tech.rochester.edu
Phone: (585) 275-2000
Email: mcpr@urmc.rochester.edu
Phone: (585) 275-3676
Website: urmc.rochester.edu/smd/it.aspx
Phone: (585) 275-3200
Visit the Well-U website to learn more.
You can also visit the Contact Well-U page for specific contact details relative to your inquiry.
Helpful resources
We’ve compiled links to some helpful resources to get you started in your career with us:
Get to know our city
Relocating to Rochester?
Rochester is a great place to call home. Learn more about the city’s culture, and explore resources that will help you settle in.