Career opportunities contacts
Let us guide you through our range of opportunities.
Contact Human Resources
Find out who to contact and where to find answers to our most frequently asked questions.
The Office of Human Resources is available to assist with resources and support on all subjects related to employment. Visit our Frequently Asked Questions page, or reach out to the experts directly to get answers to your questions.
Got a myURHR question? Ask Mel!
Start chatting with Mel today at https://mel.rochester.edu/.
Mel, the University’s new chatbot IS NOW LIVE and ready to assist you. Ask Mel your myURHR questions anytime—24 hours a day, 7 days a week.
Mel serves as a personal digital assistant for questions related to myURHR. Whether you need help approving time in UKG or updating your personal information in Workday, Ask Mel!
Important: Individuals must be on the University network to access Mel or connect via VPN.
Ask-URHR
Ask-URHR is a University of Rochester Human Resources help center. The team is available to help faculty and staff with questions about benefits, leave, paychecks, myURHR Workday and UKG, job applications, and more.
Email: ask-urhr@rochester.edu
Phone: (585) ASK-URHR (275-8747)
Hours: Weekdays 8:00 a.m–5:00 p.m.
You can also submit your questions via the HR Service Desk
Additional specific contacts
Get contact information for specific HR topics or subject areas.
Benefits contacts
We can help you take advantage of all that is available to you in your Total Rewards benefits package.
Employment verification
When proof of employment or income is needed.
Leave and time off assistance
Helping you navigate your options for taking time out of the office.
Professional success contacts
Contact MyPath and other career development resources.
University support services
Find links and contact information for University-wide resources and support.
myURHR Workday & UKG
Log in with your Active Directory credentials to access either system.
Human Resources Business Partners
Additionally, each department at the University of Rochester is assigned a Human Resources Business Partner (HRBP) to serve employees’, management’s and leadership’s HR needs, and to partner with leadership to build a strong workforce and work environment.
HRBPs are immersed in the day-to-day of each department and effectively understand their unique needs and issues. HRBPs provide partnership and counsel in areas such as policy adherence, compensation, workforce planning, performance management, employee and leadership development, succession planning, and organizational development.
Share your feedback
How can we improve?
We want to ensure we’re serving the University of Rochester as effectively as possible. Please let us know how we are doing or what we can do to improve.