This class will help participants develop a plan in order to respond to, and survive, a critical incident. Participants will be introduced to the Survival Mindset concept, learn about the importance of understanding their work environment, and know what to expect in a response from Law Enforcement. This program will be taught by members of the UR Department of Public Safety.
There are plenty of training opportunities and resources available for University of Rochester employees to develop professional skill sets and get ahead. Explore some of these opportunities below.
Online trainings in MyPath cover a range of topics, from time management, to communication skills, and more.
Many sessions are available on-demand, while others are live sessions held at a particular time.
Details for these sessions, including location dates, times, and registration, are in MyPath unless otherwise noted.
For the best learning experience, joining these sessions with a computer equipped with audio and video is recommended. If this equipment is not available, computer access for video and audio by telephone is suggested.
If you have questions about any of these classes, please contact firstname.lastname@example.org.
Learn more about some of the upcoming staff development courses in the drop-downs below.
A simple glance at the desks of various colleagues reveals different organizational and time management practices. In this program participants will learn how to increase personal effectiveness by identifying challenges to time management in the office and how to remove those challenges.
The course will also cover the effects that “time robbers” have on day-to-day work and the group will work together to brainstorm solutions.
A cluttered email inbox—filled with old, unopened or unimportant messages—will not only frustrate you, it may prevent you from maximizing your time and distract you from other priorities. This course is designed to provide you with a variety of strategies using Outlook functionality to manage your email. Some of these strategies include: setting up folders, creating rules, and other techniques to help you stay organized and out of “email jail”.
As we are having less face-to-face contact in the ever-increasing virtual world, properly written email communication has become even more important in conveying interest and meaning to the intended audience. In this course, we will focus on email structure, formatting, the importance of spelling and grammar, the all-important subject line and much more. We will also discuss rules for email etiquette and participants will learn to apply the “7 C’s” guidelines for business writing to their own correspondence.
Effective communication with others is a key to success in life, work, and relationships. Not only does it help build a positive working environment, but it can contribute to greater efficiencies, more creativity and improved problem-solving. This course is designed to help participants improve their own performance and relationships by applying the basic principles of effective communication in the workplace where we will focus on active listening, providing clear instructions, and the non-verbal communications that make a difference.
Feedback is a powerful tool that can help improve performance and outcomes. When feedback is given effectively, the receiver of the feedback is more likely to listen and make changes. This course will help participants learn why the way we deliver feedback is important, how to deliver a message so that others will hear it, as well as how to graciously accept feedback that we are given. Whether feedback is formal or informal, and whether it is provided to supervisors or peers, there are ways that it can be structured to be effective and lasting.
At some point in our careers, we will all experience workplace conflict. In this course, participants will learn to strengthen personal and professional relationships by constructively addressing conflict. We will discuss the causes of workplace conflict and practice how to address it by using a four step conflict resolution process model. Participants will apply the model to scenarios by using techniques to reduce tension in a respectful manner.
This online module will discuss strategies for remote work success with topics including the remote work environment, computer security, effective communication, self-care while working remotely, and balancing family needs.
We strive to have a workplace that cultivates an equitable, respectful, and welcoming culture for everyone. The Office of Equity and Inclusion offers training and educational programs throughout the year.
Optional online leadership courses are available in MyPath to support your career development and professional growth. These self-paced modules are available for any learner who would like use them, from aspiring to existing leaders.
Search for the course names below in MyPath to start learning.
- Adapting Your Leadership Style
- Critical Thinking Skills
- Managing Remote Employees
- Skillful Collaboration
- Talk Like a Leader: What Every Employee Needs to Hear
- The Toughest Supervisor Challenges and How to Overcome Them
Now offered virtually!
Crucial Conversations® teaches skills for creating alignment and agreement by fostering open dialogue around high-stake, emotional, or risky topics—at all levels of the organization. By learning how to speak and be heard (and encouraging others to do the same) you’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. Led by Crucial Conversations-certified instructors.
Click here for information about the cost and registration process for upcoming Crucial Conversations® classes. Tuition reimbursement for Crucial Conversations may be available for eligible University employees.
If you’re a manager, visit our Learning & Development page as part of our Manager’s Toolkit to explore additional leadership training opportunities.