Remote Work Technical Support | University of Rochester

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The right technology can streamline remote work and allow teams to seamlessly collaborate, communicate, and connect. The University offers many tools for employees to find and share information in the most effective and efficient way. Below, find links to technical support resources, guides, and training that can help when you’re working remotely or managing a remote workforce.

University-wide services

Box
OneDrive
OneNote
SharePoint
Microsoft Teams is available to all non-Med Center employees and coming soon for Med Center employees

Help Desk support and remote access

Non-Medical Center employees:

All employees can enroll in two-factor authentication using Duo.

Resources for managers

See forms, processes, and frequently asked questions specifically for managers.

Resources for employees

Explore educational opportunities and support services that all employees can take advantage of.

Contact Human Resources

We are here to support you and your team, regardless of from where you’re working.