For managers, coordinators, and timekeepers
Resources
For managers, coordinators, and timekeepers
Ask Mel (mel.rochester.edu) your myURHR questions (must be on the University network or connected via VPN)
Support Resources (including Ask Mel, QRCs, Learning Lives, Office Hours, and more) For any ticket submitted, please include as much detailed information as possible.
In case you missed it: Roundup #1 from Dec. 17
Timekeepers/managers: Please be aware that this evening, Friday, December 20, the myURHR support team will be correcting/updating any missed punches that may have occurred over the December 14–December 15 time clock transition period.
You may notice entries, approvals, or sign-offs from people on the support team as they enter data for timekeeping and accruals.
There is no action required by timekeepers/managers unless contacted directly by a support team member.
Time entries by employees, managers, and timekeepers should still only be entered in UKG from December 15 for bi-weekly paid staff and beginning January 1 for semi-monthly and monthly paid staff.
While mobile apps are available for myURHR Workday (HR-related tasks) and UKG (time entry, timekeeping, and scheduling for certain departments), the University of Rochester and myURHR project team recommend employees leverage the primary web platforms for accessing the systems.
Employees who decide to download and use the Workday and/or UKG app(s) must be aware of the following:
Reference these materials: Workday app FAQ and UKG Pro app quick reference card
The role request will route to your manager and HR Business Partner for approval.
Popular Quick Reference Cards (QRCs):
If you have questions regarding timekeeping/pay codes that are available for your department, please reach out to your HR Business Partner for guidance
As a manager/timekeeper, why do I see employees outside of my team in UKG?
Access to timekeeping is based on your department family. Reports to managers (even those who are not timekeepers) and timekeepers are automatically granted access to all employees in their Department Family.
If a different grouping of employees is needed, you can use hyperfinds to filter only those you need to focus on, for example the “My Reports To Employees” hyperfind. Or, you can create a personal hyperfind to further filter your view, for example by Pay Rule (biweekly, semi-monthly, monthly) or Job Category. Follow these instructions to create personal hyperfinds.
New QRCs are now available in the Leave Management Guide for Use of Accrued Time and also on tech.rochester for employees and timekeepers:
Individuals with the appropriate security access can initiate the Change Job process to complete this move themselves as Change Job will become the standard as we all get more acquainted with Workday.
Office Hours—Join via Zoom
Send questions early and then join the session to learn more.
Learning Lives for UKG—REGISTER in MyPath by searching for Learning Lives
Note: There are registration deadlines for each session.
Monday, December 23
Deadline for 2024 one-time payments (211 forms) in HRMS
By Tuesday, December 24
Deadline for semi-monthly and monthly-paid staff to enter time off requests through December 31 in HRMS
Tuesday, December 24 by 3 p.m.
Deadline for last approval in HRMS for semi-monthly & monthly pay cycles
Friday, December 27 by noon
Deadline for off-cycle payment requests for calendar year 2024 out of HRMS
Monday, December 30 by 3 p.m.—Strict deadline
Deadline for first approval in myURHR UKG for bi-weekly pay cycle