Employee Experience Survey 2025

The University of Rochester values your experience, expertise, and dedication. Faculty and staff success is a key goal of the University’s Boundless Possibility strategic plan. Your feedback helps to inform important change and improvement plans that create a workplace where everyone feels supported, inspired, and empowered to do their best work.

The survey will measure topics that capture many aspects of the employee experience and drive engagement. These include collaboration, communication, organizational alignment, wellbeing, recognition, inclusion, trust, and more. Participants will also have the chance to share open-ended feedback.

The survey is open from Monday, October 6 through Monday, October 20.

It takes approximately 15 minutes for most participants. An additional five to seven minutes may be required for individuals completing Magnet designation (recognition of Nursing excellence) related questions.

Access the survey via a unique link sent to you by email on October 6 from EmployeeExperienceSurvey@notices.Rochester.edu. You can also access it using a QR code with single sign-on using your Active Directory credentials. For hourly staff members, please take the survey during your regularly scheduled hours; managers can help schedule time.

Survey participation is optional, but we encourage you to share your thoughts through this confidential tool. By sharing your perspective, you play a key role in shaping the future of our organization.

For the first time, the 2025 survey will reach employees in all departments and divisions across the University of Rochester. Eligible employees include active, regular full-time and part-time faculty, staff, residents, fellows, and postdoctoral appointees who have been employed by the University of Rochester as of September 6, 2025. TARs who worked an average of 20 hours per week will also be included. Employees on leave and student workers are not included. The expanded survey and results will allow for relevant benchmarking internally, as well as with higher education, healthcare, and research peer groups. The new platform also provides a user-friendly experience for those taking the survey and provides additional resources to support teams through action planning.

Prizes include iPads, Beats headphones, University of Rochester apparel, and gift cards.

During the survey window, respondents are automatically entered into random prize drawings. Employees who win a prize are excluded from future drawings for this survey period.

Yes, your progress will automatically save if you need to exit and return any time prior to the survey close date on October 20, 2025.

No. Each employee receives a unique link that can only be used once so responses are attributed to the correct team. You should not share the email or this link with anyone else.

A glossary of terms will be provided at the beginning of the survey to clarify roles. It will also be available on the Employee Experience Survey webpage when it launches the week of September 15.

Access the survey using any mobile, tablet, or desktop device. Contact your manager for timing, coverage, or computer access, if needed. We will work with department leaders of staff who don’t typically have computer access.

Hourly staff must complete the survey during work hours. Your manager can guide you on timing, coverage, and computer access. Any overtime must be approved by your manager in advance.

Responses are confidential. An outside consulting firm conducts the survey, and individual responses will not be shared to ensure confidentiality. Responses will be aggregated, and departments must have at least five responses to receive composite results. Near the end of the survey, you can also provide comments, which will be shared in summary without identifiable information.

No, managers can’t see individual responses. The survey is conducted by an outside consulting firm and individual responses will not be shared to ensure confidentiality. Responses will be aggregated, and departments must have at least five responses to receive composite results.

Your ID allows the survey administrator to attribute your responses to your team, ensuring that feedback leads to effective summaries of the data and action planning.

New hire experiences are distinct and will be sought out separately. This survey focuses on the overall employee experience.

Complete the survey based on your primary role and manager.

Answer based on your primary role and manager on September 6, 2025.

We designed the survey to collect feedback from employees with an on-going and consistent role in our University community. Eligible employees include active, regular full-time and part-time faculty, staff, residents, fellows, and postdoctoral appointees who have been employed by the University of Rochester for at least 30 days. TARs who worked an average of 20 hours per week will also be included. Employees on leave and student workers are not included. All employees will be included in the team action planning process that follows the survey.

Managers will facilitate conversations to review team results, highlight strengths, and identify opportunities for improvement during the action planning process. The action planning process is scheduled to begin in January and extends into March.

At the organizational level, leadership will use the data to shape strategic initiatives and drive improvement across communication, culture, and operations.

At the team level, managers and employees will work together to identify priority areas and develop action plans that also drive change across areas of departmental communication, culture, operations, and leadership.

Employees will participate in discussions led by their managers, offering important input on the results and brainstorming improvement strategies.

Yes, not only will managers share the action plans, but employees will be invited to participate in the planning. Updates on progress will be an important part of the process.