Frequently asked questions (FAQs)
Get in-depth information about how Paid Family Leave works, including how you’ll get paid.
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Paid Family Leave (PFL)
Paid Family Leave (PFL) lets eligible New York State employees take paid time off for qualifying reasons, including:
- Bond with a child during the first 12 months following the birth, adopted, or foster placement of the child
- Care for a family member with a serious health condition (spouse/domestic partner, child, parent (in-laws and step), grandparent, siblings, and grandchild and in loco parentis relationships
- Assist a family member called to active military service (spouse/domestic partner, child, parent)
Explore the policy
For full details, reference the Paid Family Leave policy on the University’s policies website.
How to apply for Paid Family Leave
An employee is responsible for notifying the University that they intend to apply for PFL benefits. For any type of foreseeable PFL, an employee must provide at least 30 days’ notice. Otherwise, the employee must give notice as soon as possible.
For an up-to-date account of the employee’s average weekly wages, the employee must first enter their ‘actual days worked’ on the PFL page in myURHR Workday (Main Menu > Self Service > Paid Family Leave > Average Weekly Wages) if it differs from the information currently provided on the ‘current data’ table. No written forms are required by Leave Administration or Hartford to open a PFL claim.
University of Rochester employees looking to open a PFL claim must call Hartford, our PFL insurance carrier, at (866) 548-3101. Hartford will then explain the process and provide an acknowledgment letter, along with any applicable certification forms.
Leave Administration will provide AWW’s and ADW via a weekly file to the Hartford
An employee is responsible for notifying the University that they intend to apply for PFL benefits. For any type of foreseeable PFL, an employee must provide at least 30 days’ notice to their department when applicable. Otherwise, the employee must give notice as soon as possible.
University of Rochester employees looking to open a PFL claim must call Hartford, our PFL insurance carrier, at (866) 548-3101. Hartford will then explain the process and provide an acknowledgment letter, along with any applicable certification forms.
Use of Accrued Time
Supplemental Pay Leave Request
Effective December 15, 2024, in myURHR UKG employees leave for Short-term Disability (STD), Workers Compensation (WC), or Paid Family Leave (PFL) per New York State requirements will need to request in writing to use any accrued time to supplement their leave where full pay is not offered.
Additionally, a new automated accruals payments process will determine the order in which accruals for time will be paid.
Accruals for paid time to supplement PFL will be paid in the following order when requested via an opt-in form by employees:
- Vacation
- Paid Time Off or Sick
Helpful resources
In addition to information in the official policy, these documents and guides might be helpful to you.