Programs and Perks Contacts
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Visit the Programs and Perks page for more information about the unique programs offered as part of the Total Rewards benefits package.
Reach out for support
You can reach out to the Office of Total Rewards with general questions regarding your Total Rewards benefits. Or, contact ASK-URHR by using this web form or through the contact details below. Phone: (585) 275-8747 Email: ask-urhr@rochester.edu Hours: Monday–Friday, 8 a.m–5 p.m. Find contact information for specific benefits programs and vendors below.Tuition Benefits
Learn more on our Tuition Benefits page.- Phone: (585) 275-0476
- Email: TuitionBenefits@UR.rochester.edu
University Discounts & Perks
Learn more on our Employee Discounts page.- Phone: (585) 275-2084
- Email: discounts@ur.rochester.edu
Family Care Program
Learn more on the Family Care page.- Phone: (585) 276-5748
- Email: familycare@rochester.edu
Group Home and Auto Insurance
Learn more on the YOUR Benefits Extras page.- Phone: (888) 935-9595
- Email: customerservice@corestream.com
MetLife Legal
Learn more on the YOUR Benefits Extras page.- Phone: (888) 935-9595
- Email: customerservice@corestream.com
Life Insurance
Learn more on our Life Insurance page. Contact Securian Financial Customer Service at:- Phone: (800) 941-2192
- Email: lifebenefits@securian.com
VSP Vision Care
Learn more on the YOUR Benefits Extras page.- Phone: (888) 935-9595
- Email: customerservice@corestream.com
Long-Term Care Insurance
Learn more on our Long-Term Care Insurance page or the Legacy Services website.- Phone: (800) 230-3398
- Email: custsvc@4groupltci.com
Allstate Identity Protection
Learn more on the YOUR Benefits Extras page.- Phone: (888) 935-9595
- Email: customerservice@corestream.com