myURHR Support and Resources

Quick Reference Cards/Self-Service

Use Quick Reference Cards for step-by-step instructions for many processes in both Workday and UKG:

• myURHR Workday
• myURHR UKG
• Mel Chatbot (Must be on the University network or connected via VPN)

Ask-URHR

Email: ask-urhr@rochester.edu
Phone: (585) ASK-URHR (275-8747)
Request form  (To access this form, you must be on the University’s network. If you’re not connected, contact us via Ask-URHR email or phone.)

Need help logging in?

University IT Help Desk
Email: univithelp@rochester.edu
Phone: (585) 275-2000

ISD Help Desk
Email: ISDHelpdesk@URMC.Rochester.edu
Phone: (585) 275-3200