Frequently asked questions (FAQs)
Get in-depth information about how Paid Family Leave works, including how you’ll get paid.
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Paid Family Leave (PFL) lets eligible New York State employees take paid time off for qualifying reasons, including:
For full details, reference the Paid Family Leave policy on the University’s policies website.
An employee is responsible for notifying the University that they intend to apply for PFL benefits. For any type of foreseeable PFL, an employee must provide at least 30 days’ notice. Otherwise, the employee must give notice as soon as possible.
For an up-to-date account of the employee’s average weekly wages, the employee must first enter their ‘actual days worked’ on the PFL page in HRMS (Main Menu > Self Service > Paid Family Leave > Average Weekly Wages) if it differs from the information currently provided on the ‘current data’ table. No written forms are required by Leave Administration or Hartford to open a PFL claim.
University of Rochester employees looking to open a PFL claim must call Hartford, our PFL insurance carrier, at (866) 548-3101. Hartford will then explain the process and provide an acknowledgment letter, along with any applicable certification forms.
Once the employee has opened a claim, Hartford will reach out to Leave Administration requesting any additional information required for processing (average weekly wage, days worked per week, etc.).
An employee is responsible for notifying the University that they intend to apply for PFL benefits. For any type of foreseeable PFL, an employee must provide at least 30 days’ notice. Otherwise, the employee must give notice as soon as possible.
University of Rochester employees looking to open a PFL claim must call Hartford, our PFL insurance carrier, at (866) 548-3101. Hartford will then explain the process and provide an acknowledgment letter, along with any applicable certification forms.
In addition to the information you’ll find in the official policy, these documents and guides might be helpful to you.
Get in-depth information about how Paid Family Leave works, including how you’ll get paid.
See FAQs
If you still have questions or need further assistance, we’re here to help. See contact information for Leave administration and reach out for support.
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